Teams | Collaboration | Customer Service | Project Management

AI Agent for HR Self-Service: How Employees Get Answers and Take Action Without Contacting HR

Employee self-service was meant to make HR easier. But in many companies, employees still have to jump between portals, policies, forms, and HR systems just to get one simple thing done. Need to check a leave balance? Find the HRIS. Need a benefits answer? Search SharePoint. Need to know whether a request was approved? Open another system or ask HR. That is self-service, but it still puts a lot of work on the employee. An AI agent for HR changes that experience.

AI agent for benefits enrollment: Answering employee questions at scale

“What's the difference between our PPO and HDHP?” “Can I add my spouse?” “How much can I contribute to my HSA?” “When is the deadline?” “Did my enrollment actually go through?” As you see, open enrollment creates a predictable surge of questions for HR.

Claude + Miro MCP in Action: AI-Run Strategy Workshops

David Balkind runs strategy workshops without booking a room full of people. As a Specialist Innovation Advisor, David built what he calls a Strategy Café Engine — a setup where Claude, connected directly to his Miro board through MCP, runs full multi-session strategy workshops. Claude plays the facilitator (David calls it MOIRA), works through a structured innovation canvas box by box, and models different stakeholder perspectives — founder, funder, customer — to pressure-test the strategy from every angle. David checks in at key checkpoints while the canvas builds itself live on the board.

The AI SDLC transformation playbook

Teams across the industry are sprinting to reinvent their software development processes with agentic AI. Yet, navigating the fast-changing landscape of tools and opinions can be daunting for even the most AI-forward organizations. This guide shares Atlassian’s approach and best practices, informed by our own internal AI SDLC transformation and collaborative learnings from top engineering organizations.

AI Agent for HR in Microsoft Teams: Setup, Use Cases, and What Employees Experience

Microsoft Teams is already where many employees communicate, meet, share information, and get work done. But HR support often sits somewhere else. An employee may need to search SharePoint for a policy, open the HR portal to check leave, log into another application to submit a request, or message HR because they cannot find the right answer. An HR AI agent in Microsoft Teams can make that experience much simpler.

Why context is the biggest unlock for your AI strategy

What context really means for agents, why models aren’t enough, and how to engineer context your teams can trust. Over the coming weeks we’ll be sharing more about context in this content series — including how to engineer context as a product, what a context graph actually is, and what it takes to build one that agents can trust. You can also learn more about how Atlassian is harnessing context in our latest report, Leading with Context.

EU AI Act in Financial Services: How to Manage AI Risk and Stay Compliant

AI is now part of banking and insurance processes under regulatory scrutiny in many organizations: credit scoring, insurance eligibility, employee monitoring, and surveillance of regulated conversations. The EU AI Act (also: AI Act) is the European Union's answer to the associated regulatory challenges and has the greatest impact on financial services firms.

Microsoft Copilot Alternatives | Copilot vs ChatGPT vs Claude vs Workativ : Which Is Best for HR?

Looking for Microsoft Copilot alternatives in 2026 for HR? In this video, we compare Microsoft Copilot, ChatGPT, Claude, and Workativ to see what they can actually do for HR teams, beyond simply answering questions. We look at how each platform approaches AI in HR, HR automation, employee self-service, HR workflows, and AI agents. Then we put two platforms to a real test: a 5-day employee leave request.