Teams | Collaboration | Customer Service | Project Management

workativ

Best AI Agents for HR in 2026: Ranked and Compared

Sep 7, 2026 By Deepa Majumder In Workativ
HR teams have no shortage of AI tools in 2026. The harder question is which ones can actually help employees get HR work done. Many platforms can summarize a policy, answer a benefits question, or generate an HR response. Fewer can understand an employee's request, retrieve the right information, connect to live HR systems, take an approved action, route an approval, and involve HR when human judgment is required. That distinction matters when evaluating the best AI agents for HR.
Read Post

How Teamwork Graph Helps AI Agents | Teamwork Graph | Atlassian

Sep 4, 2026 By Atlassian In Atlassian
This is video is part of the Teamwork Graph benchmarking series being launched by TWG PM/PMM. It is in support of the soon to be released Teamwork Graph benchmark report blog. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.
View Video

Meet Zendesk Contact Center: The direct path to an agentic contact center

Sep 3, 2026 By Zendesk In Zendesk
Great customer service should feel effortless, like magic. Yet legacy systems and bolted-on AI leave support teams trapped in complex mazes of disconnected tools, missing context, and endless ticket transfers. Meet Zendesk Contact Center: Your direct path to an agentic contact center designed for complete resolution, not just routing. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.
View Video
atlassian

The Agentic Pivot: Why the work around code matters more than ever

Sep 3, 2026 By Derek Cheng In Atlassian
AI is accelerating implementation. The engineering teams who benefit most will connect context, orchestration, and accountability across the work around code. AI can now help engineers turn ideas into working code in minutes, but software delivery has always been more than just producing code.
Read Post
workativ

ADP AI Agent Guide 2026: Automate Payroll, HR Support and Employee Workflows

Sep 3, 2026 By Deepa Majumder In Workativ
Employees rarely think about which HR system contains the answer to their question. They simply ask: “Why is my paycheck lower this month?” “How much PTO do I have?” “Where can I download my payslip?” “Can I take Friday off?” “What benefits am I enrolled in?” For an HR team using ADP, much of the information needed to answer those questions may already exist in payroll, time, benefits, or employee records.
Read Post
workativ

Jira AI Agent Guide 2026: How to Automate IT Support with Jira Service Management

Sep 2, 2026 By Deepa Majumder In Workativ
The service desk is becoming a natural proving ground for AI agents. That makes sense. IT support contains exactly the kind of work AI agents are increasingly designed to handle: repetitive employee requests, fragmented knowledge, predictable troubleshooting steps, approvals, system lookups, and actions that need to happen across multiple applications.
Read Post
atlassian

Atlassian's usage-based pricing: AI value with predictability and control

Sep 1, 2026 By Tamar Yehoshua In Atlassian
AI is changing what entire organizations can accomplish. As it moves beyond individual productivity to orchestrating entire workflows, the value of software outgrows what seat count alone can capture. Atlassian customers are already realizing tangible business value from AI and automations, from reporting processes that run up to 40x faster with agents to saving 400 hours per month with automations.
Read Post
troop messenger

Streamlining AI Project Workflows With Modern Team Collaboration Software

Sep 1, 2026 By Apoorva Nayak In Troop Messenger
Deploying artificial intelligence in a legacy corporate environment requires constant, real-time coordination across entirely different technical departments. When organizations force brilliant data scientists to communicate through outdated email threads, the entire machine learning pipeline grinds to a devastating halt. The harder companies fight to maintain siloed update methods, the faster their high-profile AI initiatives sink into operational quicksand.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.