The unprecedented rise in remote work presents plenty of opportunities and challenges for organizations. While businesses being tied to physical locations no longer limits the talent pools from which they can draw, enabling effective communication and collaboration across dispersed teams is no simple task. Fortunately, it is a challenge with no end of possible solutions – some of which work better than others.

Artificial intelligence (AI) technology advancements are significantly changing the traditional workplace. Gartner says that by 2025, generative AI technology will be used in some way by 80% of customer service and support companies to make agents more productive and improve the customer experience (CX). Unprecedented increases in efficiency and productivity are the obvious cause. If your business hasn’t begun incorporating AI yet, though, you may already be lagging behind.

This article was originally published on Mister Editorial. It’s always about money. Artificial intelligence is here to stay not because it’s cool or fun or makes life easier. (It’s all that.) AI is here to stay because it will make or save more money.

More than a year after the launch and wild popularity of ChatGPT, one thing has become clear: GenAI is smart and fast, but it’s only effective when you know how to use it. The wrong ChatGPT for IT prompts produce buggy, often inaccurate replies. The right inputs, on the other hand, can help IT pros accelerate their workflow and quickly troubleshoot problems.