Teams | Collaboration | Customer Service | Project Management

Channel Expert gives each Slack channel a digital teammate that responds to FAQs, surfaces relevant information, and escalates to a human when needed.

Like many of us, I’ve been curious about whether AI can actually take on real work. Not just write snippets of text or answer questions, but actually do things inside SaaS tools. So after a few nights of very bad sleep recently, I decided to put that curiosity to the test and see if AI could take over dashboard-building duties for me. If I wasn’t firing on all cylinders, maybe ChatGPT’s recently-launched Agent Mode could pick up the slack and build a dashboard for me using Geckoboard.

With this update, we’re opening the gate into the future of work for service-based firms! Introducing: Scoro’s MCP server – one of the first of its kind in the professional services automation space. Read below to find out what that means and how it puts you and Scoro at the forefront of the AI workflow revolution. Of course, we haven’t forgotten about “business as usual” either.

Engineering leaders are asking: “Is our investment in AI truly helping our teams deliver better software, faster?” Today we’re taking a big step toward helping our 300,000+ customers answer that question, with the announcement that we’ve entered into a definitive agreement to acquire DX, a leader in engineering intelligence.

Working in healthcare has never been easy, but in 2025, the job feels heavier than ever. Clinics and hospitals are stretched thin. Staff shortages are everywhere – patients need more care, more nurses and doctors are burning out or retiring, and the demand for healthcare keeps climbing faster than the workforce can keep up.