Teams | Collaboration | Customer Service | Project Management

Anyone can spin up a working prototype in an afternoon now. So what's a consultant actually for? In this session of Reframe, Miro's webinar series for consultants and agencies rethinking client work in the age of AI, Rory Keddie makes the case that consulting's value hasn't disappeared — it's moved. From scarcity to abundance, from delivering to co-creating, from billing hours to owning outcomes.

Most teams can generate ideas all day. The hard part is knowing which ones are actually worth building. In this session of Reframe, Miro's webinar series for consultants and agencies rethinking client work in the age of AI, Todd Reily (Founder, RightThing.io) shows what AI-native innovation actually looks like in practice — live, on a Miro board, working through a real product case study from idea to validated evidence.

Your customers don't buy products. They hire solutions to make progress on goals that matter to them. In this video, we walk through the Jobs to Be Done template in Miro, covering how to map demand creation, analyze the hiring and firing process, and capture progress signals that tell you whether your solution is actually doing the job customers hired it for. Stop guessing. Start understanding. Subscribe for more product management and UX research tutorials in Miro.

Most product teams manage their lifecycle across too many disconnected tools. In this video, we walk through three Miro templates that cover every stage from concept to launch: the Product Strategy Workshop for strategic alignment, Product Development Phases for tracking progress across discovery through deployment, and the PRD template for detailed requirements that keeps design, development, and marketing on the same page.

Great ideas from workshops. Lost somewhere in the handoff. That's the problem Flight Centre Travel Group set out to solve — and at Canvas 26 Sydney, Global Chief Product Officer Wendie Lee and Head of Design Hans Barroga share exactly how they're tackling it. In this fireside chat, they discuss how Flight Centre is reimagining their product operating model across multiple brands and markets with Miro — using AI to make sure context doesn't get left behind when a collaborative session ends and the real work begins.