Teams | Collaboration | Customer Service | Project Management

During Global conference M-Files IMPACT 2025, Joakim Nordström shares insights on the evolving role of information management, digital transformation, and the value of close collaboration between Microsoft and M-Files. Learn how organizations can improve productivity, strengthen governance, and unlock greater value from their information with AI-powered document management and knowledge work automation. Key topics.

Miro's Head of Design for AI hosts a fireside chat with three design leaders — Cat Drew (Chief Design Officer, UK Design Council), Anna (Head of Product Design & Research, Kingfisher), and Peekay Alpundrick (Experience Design Director, VML / WPP) — on what AI is really doing to design teams. They cover the speed trap nobody talks about, the "tyranny of text" pulling teams away from visual thinking, why collaboration has to become more intentional, and whether the double diamond is still fit for purpose. They close with bold predictions — including tokens becoming the new currency of design work, and a stark warning.

What if your IT team could automate password resets, account unlocks, ticket creation, and employee support without writing a single line of code? In this video, you'll learn how to build an AI Agent for IT in just 5 minutes using Workativ AI Agent Studio. According to Moveworks, AI can handle up to 80% of IT support work while reducing resolution times by 25–40%. Instead of spending hours on repetitive requests, IT teams can use AI Agents to provide instant support, automate workflows, and resolve issues faster.