Teams | Collaboration | Customer Service | Project Management

New studies about AI adoption and employee experience show the ups and downs of change—and why workers feel empowered as long as they have the proper supports.

You just spent 30 minutes in ChatGPT working through an idea — outlining a campaign, mapping out next steps, pressure-testing a plan. It’s clear, structured, and actually feels ready to go. Now what? Copy it into your team’s tools? Recreate the work, assign owners, figure out where everything lives, and get everyone aligned? The thinking and ideation part is solved. The coordination and execution part isn’t. Real work doesn’t stay with one person.

When organizations talk about “AI transformation,” they usually start with the technology. But as we explored in our recent webinar with David Mattin (founder of New World, Same Humans) and Miro’s Dom Katz, the hardest part of transformation isn’t the software; it’s the “human hardware.” To put it another way, your AI strategy is a people strategy because it’s employees who will set the tone and the pace of change.

M-Files, a global provider of document management solutions, has launched new AI capabilities for Microsoft 365 Copilot and Microsoft 365 Copilot Agent Builder to help organizations generate more accurate, permission-aware outputs using context-enriched enterprise content. The updates build on M-Files' partnership with Microsoft and enable customers to access M-Files content natively within Microsoft 365, while benefiting from its context-first document management approach.

M-Files, a leader in context-first document management, is offering new experiences for Microsoft 365 Copilot and Microsoft 365 Copilot Agent Builder that deliver more accurate and trusted results. These advancements build on M-Files' strategic partnership with Microsoft, unlocking Microsoft 365 capabilities for M-Files context-first content and reinforcing the companies' shared vision to help organizations achieve a performance advantage using AI, the company said.

Go beyond simple automation. Learn how AI copilots provide real-time assistance and insights to transform your daily work and accelerate outcomes.

Classic ROI math is linear—but AI value compounds. Here’s how to measure enterprise AI ROI over time.