Teams | Collaboration | Customer Service | Project Management

A Clause Too Far: Why WeTransfer's Terms of Service Update Sparked Outrage - And What It Means for Trust in AI

Earlier this month, WeTransfer, one of the most widely used file-sharing platforms in the creative industry, quietly rolled out an update to its terms of service. Hidden in the legal fine print was a clause that granted WeTransfer extensive rights to user-uploaded content: not only the right to host or display files, but to reproduce, modify, commercialize, and even use them to train machine learning models.

How a tech solutions provider cut days of manual work with AI Studio

Taco Technologies is dedicated to helping organizations of all shapes and sizes, from schools and law firms to libraries and small businesses, manage the systems they rely on every day. With expertise in print enablement, document workflows, and workplace technology, they’ve been a go-to partner for teams looking to simplify how work flows across tools for decades.

Smarter filtering and speedier utilization insights from TeamworkAI have landed

Managing projects and resources shouldn’t feel like managing complexity. That’s why we’ve launched two new AI-powered features in Teamwork.com, designed to help you spend less time clicking around so you can focus faster and make smarter decisions. Introducing AI Filter Assistant and AI Utilization Summary.

AI project management tools to try in 2025

I’ve worked both in-house and at agencies, so I know what it’s like to juggle a hundred moving parts at once. Tight deadlines, endless client feedback, and last-minute changes. It's a lot! No matter how good your planning is, something always slips through the cracks. That’s what got me interested in AI tools for project management.

Meet Zendesk AI Agents: The most autonomous AI for customer service

Zendesk AI Agents aren’t just smart — they’re built to take action. Watch how the most autonomous AI agents for customer service resolve real issues, automate repetitive tasks, and deliver better experiences across every channel. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Freddy AI Agent by Freshdesk | 24/7 Self-Service & Instant Resolution

Say hello to Freddy AI Agent, Freshdesk’s intelligent virtual agent built to transform customer support. In this video, learn how Freddy helps customers: Powered by AI Agent Studio, Freddy comes with: Supercharge your support with AI today.

What is Freshdesk? Simplify Customer Support with Agentic AI Solution

Looking to uncomplicate your customer support? Meet Freshdesk – an intuitive, modern customer service software that helps businesses deliver fast, personalized support at scale. In this short explainer, you’ll discover how Freshdesk solves today’s customer service challenges with: Whether you're a startup or enterprise, Freshdesk is built to scale your support and boost CSAT.