The 3 Conversations You Should Be Having with Your Team to Drive AI Adoption
Follow this research-backed playbook from Slack’s Workforce Lab to help your team get the most out of AI tools.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Asana launches AI Studio and SOWI Report
New data from Asana's State of Work Innovation Report, reveals that while the workplace continues to undergo significant shifts, UK organisations face critical challenges that stifle productivity.
Asana Announces AI Studio: No-Code Builder for Designing and Deploying AI Agents in Critical Workflows
Now, teams can create workflows where customizable AI agents perform specific jobs and take action on tasks across every stage of work - from intake and planning to execution and reporting.
The AI Revolution: How Customer Support Agents Are Becoming Superhuman
Remember the days when contacting customer support meant navigating a phone tree, waiting on hold for an eternity, and then explaining your issue to multiple agents? Thankfully, those days are fading fast. Artificial intelligence (AI) is transforming the customer support landscape, making it faster, more efficient, and more personalized than ever before.
AI customer feedback analysis: A complete guide
Learn how to use artificial intelligence to gather, analyse, and understand customer feedback, which can lead to a more effective customer experience.
AI in HR: Top use cases and benefits
AI in HR is helping make employee service more efficient and personalised throughout the entire employee lifecycle. Discover more in this full guide.
The next frontier in AI: Zendesk's complete service solution
By Lisa Kant, Senior Vice President, Product and Solutions Marketing.
The AI Opportunity Your Agency Is Missing w/ Richard Banfield
Sign up for a free 30 day trial: https://www.teamwork.com/project-management-software/
If you’re still learning how to use Teamwork.com, sign up for one of our daily webinars: https://www.teamwork.com/webinars/
AI And Knowledge Management: Turn Ticket Resolutions Into Articles
An updated knowledge base is an essential part of an organization's self-service offering. But keeping it updated is no easy task. What if you could have artificial intelligence (AI) work for you and help you with Knowledge Management? That’s what InvGate Service Management Knowledge Article Generation feature does! According to a report by Microsoft, 88% of respondents expect a brand or organization to offer self-service support, and 66% begin with self-service when in need.
Unleashing AI potential with M-Files and Microsoft
Watch how Mikko Kontra, discusses the two hottest topics in customer conversations: enabling the hybrid workforce and harnessing the power of generative AI. Exciting developments like the integration of M File solutions and M365 Co Pilots are providing unique value propositions for organizations. Don't miss out on these game-changing innovations!