Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

6 Miro Hacks That Make You Look Like a Pro

If you're still clicking the toolbar to select tools in Miro, you're slowing yourself down. In this third installment of our Miro Shortcuts series, we cover six hidden mechanics that let you bypass the menus entirely - from toggling comments in one keystroke to applying protected locks without touching a single right-click menu. These are the shortcuts that separate casual Miro users from the top 1%. Learn them once and you'll never reach for the toolbar the same way again.

Ship beautiful notifications across every channel | Courier Design Studio

A walkthrough of Design Studio, Courier's multi-channel notification designer. Build and manage notification content for email, SMS, push, inbox, Slack, and Microsoft Teams from a single editor. In this video, we cover: Drag-and-drop content blocks for building templates fast Channel-specific editing with one-click switching Full HTML mode for email with live preview Test sends with real variable data Version history with visual side-by-side comparison Design Studio is in public beta and available in your Courier workspace today.

Unleashing the creative spark: How Miro and reMarkable are driving product innovation

In product development, the “concept and ideation” phase is often where the magic happens — or where it’s lost. A common scenario: a dozen browser tabs open, notifications pinging, and a blank document staring back at you. While modern product lifecycle management (PLM) gives us the framework, the “messy” beginning of a product’s life requires something more intuitive than a keyboard.

Rocket.Chat Labs #1: What happens when you throw 1.2M messages at AI search

Welcome to Rocket.Chat Labs: our way of showing what is cooking in the R&D kitchen. No polished demos on curated datasets. No slide decks dressed up as evidence. Just real engineering, real data, and the honest story of what we found. The first in a series where we open up our R&D process: what we built, how we tested it, and what we actually found.

How island communities decide on digital services

Island communities don’t adopt digital services the same way major cities do. Their decisions are shaped by unique challenges, from patchy internet and limited tech support to deep reliance on local trust networks. Choosing the right digital platforms means weighing not just features and pricing, but also reliability under tough conditions and whether a service fits local culture and daily routines.