Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Introducing Cursor in Jira

Starting today, Jira teams can assign work directly to Cursor, where a cloud agent will pick it up and begin working. You can steer agents directly from Jira, your IDE, or Cursor on the web. When Cursor needs input or is ready for review, it will notify you in Jira. When it opens a pull request, it will be automatically linked back to Jira.

Is AI flattening your team's creativity? Here's how to tell.

Think about your to-do list for a given work week. From responding to a colleague’s quick message to building a team strategy, how do you prioritize how much time and energy to allocate to each task? Behavioral science tells us most of us don’t optimize; we satisfice — we find the first “good enough” option, and we move on. The term, a mash‑up of “satisfy” and “suffice,” was coined by Herbert A.

Canvas 26: Turning individual AI ambition into organization-wide impact

That’s a wrap on Canvas 26! Thousands of leaders, builders, and makers joined us in San Francisco and online to see what Miro’s shipping next. Building on last year’s launch of our AI platform, our Canvas 26 announcements address a problem most organizations are actively working through: AI is making people dramatically faster, but that speed isn’t compounding into impact at scale. Why?

Build and automate messaging flows with Courier Journeys API

Learn how to build and trigger customer messaging workflows with the Courier Journeys API. In this walkthrough, we show how developers can use Courier Journeys to automate lifecycle messaging across channels like email, SMS, push, Slack, and more. You’ll see how to define a journey, trigger it with API calls, and coordinate messages based on user behavior and product events. Courier Journeys helps teams ship lifecycle messaging faster without hardcoding complex workflow logic.

Air-gapped communications for national security

Our hyper-connected world is synonymous with progress. Digital transformation promises efficiently-run smart cities, improved economic performance, better healthcare outcomes and all the rest of it. Simultaneously, interconnections also create vulnerabilities; from ransomware crippling public services, to cyber attacks designed to damage critical national infrastructure, or silently extract sensitive data for years on end.

5 Best Live Chat Software for Businesses in 2026

The year is 2026, and the digital landscape for businesses continues to evolve rapidly. Customer expectations are higher, response times are shorter, and competition is more intense than ever. In this environment, one technology has become central to how businesses communicate with customers: live chat software. What once felt like a convenience is now a core part of the customer experience. When visitors land on a website, they expect fast answers, clear guidance, and immediate assistance.

Best Chatting Apps for Personal and Business Use in 2026

When you want to talk to your friends or work with your team from another place the chatting app you use is really important. It can make things easier and more straightforward. If you pick the app it can be annoying and even cause problems with security. There are a lot of chatting apps you can choose from in 2026. You can find apps that are free and some that are really good for big companies. So it is very important to find the one that works best for you.