Teams | Collaboration | Customer Service | Project Management

August 2023

Introducing Insightful Integrations: The Future of Project Management

Step into the future of project management with Insightful Integrations, featuring Basecamp integration, Jira integration, Height, Teamwork, and Zoho Bug Tracker. Our beta release facilitates seamless integration with leading project management tools, enhancing data management, user-centric design, and robust security. Gain real-time insights, comprehensive time usage reports, and revolutionary time-tracking capabilities.

Is Microsoft Teams HIPAA compliant? 5 alternatives to MS Teams for healthcare

Microsoft Teams has become a known name in enterprise communication, seamlessly integrating chat, video conferencing, and file sharing. During the pandemic, Microsoft Teams' healthcare usage soared from 44 million to 115 million users in just a few months. But when it comes to healthcare, where patient data is both sensitive and regulated, a crucial question emerges: Is Microsoft Teams HIPAA compliant?

The Future of Organizational Processes: Unpacking the ESM Framework

Efficiency and agility are the linchpins of business success, the demand for streamlined processes is more significant than ever. Enter the Enterprise Service Management (ESM) framework: a strategic tool designed to optimize organizational processes and bring order to the chaotic world of business operations. In this piece, we’ll delve into the key components of ESM, its benefits, and how it fosters cross-departmental collaboration.

M-Files Administrator: Permissions in Workflows

Each document has a lifecycle, during which it is processed and edited. During the lifecycle, the contributors may change and different persons may be responsible for different decisions. However, it is important that every person participating in the process is aware of their own areas of responsibility and the working stage. The M-Files workflows enable modeling document lifecycles according to real world processes.

Mastering Android Push Notifications: A Guide Using Courier's SDK

Push notifications play a critical role in our digital world. They’re an essential tool for driving user engagement, ensuring retention, and delivering real-time updates, but implementing them in Android can be a complex task. Engineering teams are tasked with not only the technical implementation but also the logic that encompasses the entire notification experience.

Creating an Effective Executive Communication Strategy

Leadership skills are not always innate to leaders. In fact, effective leadership roots in inspiring and motivating action toward achieving a team or organization’s goals. To do that, leaders must have communication skills to connect with their audience. Company leaders or executives are the de facto “face” of the team or the company. They are the ones who face the internal and external stakeholders.

The true value of employee efficiency: Transforming output and savings

Running a business today is a tough gig. It’s fair to say that the combination of two global economic catastrophes in two decades, rising inflation, increasing competition and widespread employee disengagement has business leaders looking for ways to manage costs. But there’s growing evidence that shows cost-cutting is bad for productivity.

7 common workplace distractions and how to avoid them

Have you ever been in the middle of a task when a chat message, buzzing phone, meeting invitation or news alert broke your flow? It’s hard to get going again after a distraction. And that’s more concerning than it might seem at first. Most people come up against between 31.6 and 60 distractions in a day. Each distraction pulls our attention away for 5 to 25 minutes, which can quickly add up to an astronomical amount of unnecessary time wasted.

Types of communication styles leaders should know about

Communication styles are not innate. We are not born with them—we learn them. If you would like to learn how to communicate better at work or at home, or if you would like to teach employees, managers, or leaders how to use better communication styles to ease tension and inspire confidence, you can do that.

6 of the top professional services automation software solutions

Choosing professional services automation (PSA) software is like shopping for a car. You want a model that fits your needs and budget, but you don't want to sacrifice features. It wouldn't make sense for a family of six to buy a two-seater sports car, right? The same goes for PSA software. You must understand your organization’s needs and evaluate the features and functionalities of each product to make the right selection.