Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

A faster, rustier Element Web

Dave Baker and Florian Duros (Element) at The Matrix Conference 2026. Element Web is moving onto the Matrix Rust SDK, the same foundation that powers Element X on mobile. Our team isn't doing it as one big rewrite. They're rebuilding the app one piece at a time as reusable shared components that don't care which SDK sits underneath.

Best AI Assistants for Professional Business Emails: Six Tools Worth a Look

At 4:45 p.m. a customer asks if Friday’s delivery is confirmed. Operations have a date. Sales promised an update. The account manager is about to join another call. An AI email assistant can produce an answer in seconds.. The wrong answer might cost the team an entire afternoon. Business email needs more than sentences. The useful tools solve problems. Some retrieve the context of a thread. Some improve phrasing. Others stop colleagues from answering the same request twice.

AI workslop is a standards problem

AI makes it possible to produce work quickly, but it can also result in a lot of workslop—that is, work that looks polished, but does little to move the project forward. Sorting through workslop is time-consuming and undercuts the ROI on AI. It may look like productivity, but it just moves the actual work farther downstream. The Teamwork Lab realized that workslop isn’t an AI problem, or even a people problem.

Aligning, deciding, and building toward better outcomes

If agents write the evals, draft the specs, and run the loops, what work is left for a product manager? One answer I keep seeing online is that product writes the evals, approves the agents, orchestrates the loops, and picks one at the end. At ProductCon San Francisco, I made the case that product’s role is much bigger: deciding what’s worth building and bringing a team along, which is especially important as agents accelerate building.

Stop Repeating These 5 HR Tasks; Instead Automate It in 2026!

HR teams aren’t drowning in work. They’re drowning in repeat work. From employee onboarding to offboarding, HR teams spend hours managing requests, sending reminders, coordinating approvals, and answering recurring questions. In this video, we explore 5 HR workflows you can automate with AI agents in 2026: The real shift in HR automation isn't just AI that answers questions. It's AI agents that can help execute tasks, coordinate workflows, and move work forward—with the right approvals and human oversight.

Black Friday Deals 2026: Find Software Worth Paying For

There’s a particular kind of satisfaction in finding software you’ve wanted for months at a lower price. You’ve checked the features. You can already think of three ways your team would use it. Then the Black Friday offer appears, and the purchase suddenly feels much easier to justify. We get it. We love good deals too. Sometimes, the timing is just right.

$7 billion and counting: Why now is the time to build on Atlassian

The Atlassian Marketplace has surpassed $7B in lifetime sales, and while that alone is a milestone worth celebrating, the pace behind it may be even more exciting. The most recent $1 billion was transacted in just nine months, the fastest billion in Marketplace history. Nearly half of all lifetime Marketplace sales happened in the last three years. Those numbers reflect something bigger than just a storefront.

Zero Trust Security: Principles, Benefits & Implementation

Zero trust security is a cybersecurity approach that requires organizations to verify users, devices, and applications before granting access to sensitive resources. As enterprises adopt cloud services, support remote employees, and collaborate with other departments and external partners, security teams have to manage more identities, devices, and access points. Zero trust helps with that.

Employee Feedback: 10 Statistics That Explain Why Timing Matters

An employee sends over a piece of work they care about. They check their messages, wondering what their manager thinks. A day passes. Then a week. The next assignment arrives, but the feedback never does. At first, they wonder whether the work was good enough. Eventually, they stop asking. They still finish their tasks, but become less willing to suggest improvements or volunteer for something difficult. Extra effort starts to feel like sending a message nobody reads.