Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

AT&T and Verizon China Hack: End-to-End Encryption is Critical But Not Enough

The recent revelations of China’s hack of western telecommunications providers across multiple countries are a red flag for corporate and government leaders who care about their sensitive data. The exfiltration of massive amounts of Internet data from western mobile and fixed line networks tells us that end-to-end encryption of internal data is table stakes, and that data protection requires a zero-trust, zero-knowledge, and post-quantum-friendly approach.

Anyone can now build Agents on Slack: Introducing Add to Slack

We’re excited to make it possible for anyone to be a builder on Slack with the launch of Add to Slack, an enterprise-grade deployment path built alongside 10 leading AI creation platforms, including Hyperagent, LangChain, Lovable, n8n, NanoClaw, OpenAI, Runlayer, Skydive, Superhuman and Vercel. Add to Slack is a secure, one-click bridge embedded inside your favourite agent builder tools.

Agentic AI for HR: What It Means and Why It Matters

A hiring manager sends HR a simple request: “Maya starts next Monday. Can you make sure everything is ready?” The request sounds straightforward. The work behind it is not. HR needs to confirm Maya’s employee record. IT may need to create accounts and arrange a laptop. Her manager needs to approve application access. Payroll needs the right information. Training must be assigned. Someone also needs to make sure every task is actually completed before Monday.

Rocket.Chat and Damovo Bring Sovereign Communications to German Institutions

Digital sovereignty has become one of the defining questions for European institutions. Governments, defence organizations, and public bodies across the continent are re-examining who controls the infrastructure their operations depend on, and increasingly, the answer matters more than where a server happens to sit.

The Four Risks That Enterprises Must Consider in Digital Collaboration

Digital collaboration, including messaging, conferencing, and content collaboration, has become the connective tissue of modern organizations. But for IT, cybersecurity, and compliance leaders, that connective tissue has also become a growing liability because of a gap between their perceptions and the reality of risk.

Cyber Resilience: Strategy, Frameworks & Compliance [2026]

Every organization will experience cyber disruptions at some point. The difference between companies that recover quickly from cyber attacks and those that face prolonged downtime often comes down to their cyber resilience. In this guide, you'll learn what cyber resilience is, how it differs from cybersecurity, the frameworks and regulations that shape resilience programs, and the practical steps to building a cyber resilience strategy.

Best employee recognition platforms: the complete buyer's guide

Recognition is a retention approach that directly relates to how long employees stay in an organization. Employees who receive high-quality recognition are often less likely to leave their jobs. This makes it crucial for you as an HR or IC leader to compare the best employee recognition platforms and pick the solution that aligns with your specific needs.

Rebuilding Jobs to Be Done (JTBD) with AI: The Innovation Operating System

Colin Duff is CEO of Mosaic Innovation and the creator of the most-used Jobs to Be Done template on Miroverse. He has rebuilt it around Miro AI Flows so that customer interviews turn into structured, traceable evidence while the research is still running. Here is how it works, and the template to try it yourself. Last year, I built a Miro template to make Jobs to Be Done easier to apply.

5 Best B2B SaaS Customer Onboarding Tools for 2026: Features, Pricing and Use Cases

Customer onboarding software used to mean one thing. You installed a tool, built a product tour, and hoped new users followed the tooltips to their first real action. That category has now split in two. Tours still narrate the setup, while a newer group of AI agents performs it alongside the user, and the difference shows up in activation rates.