Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Simpplr

Intranet leadership: how executive vision and collaboration increase engagement

Jul 2, 2026 By Heather Ebert In Simpplr
Your intranet can showcase beautiful branding and engaging content, but it still needs internal champions and partnerships to succeed. The organizations recognized by the 2026 Simpplr Employee Experience Excellence Awards demonstrate how executive visionaries, technical experts, and cross-functional collaboration create intranets that deliver results.
Read Post
troop messenger

Project Manager: Who They Are, What They Do, and Why It Matters

Jul 2, 2026 By NYS Surya Kiran In Troop Messenger
A Project Manager is the professional responsible for planning, coordinating, and delivering a project on time, within budget, and according to the agreed scope. They oversee people, processes, timelines, and resources to ensure projects achieve their intended goals while minimizing risks and keeping stakeholders informed.
Read Post
troop messenger

Claude Tag: Anthropic's Slack Takeover?

Jul 2, 2026 By Sudhir Naidu In Troop Messenger
On June 23, 2026, Anthropic launched a product that should keep Slack’s leadership awake at night, and it launched it inside Slack itself. Claude Tag lets any employee mention @Claude in a Slack channel and hand it real work: watch threads, draft documents, fix code, chase forgotten follow-ups. It doesn’t behave like a bot. It behaves like a colleague, one that never sleeps, never forgets what was said in the channel last Tuesday, and never needs to be trained twice.
Read Post
workativ

HR Ticketing System: Features, Types and How to Choose One

Jul 1, 2026 By Deepa Majumder In Workativ
HR teams handle hundreds of employee requests every week. Without a system to manage them, requests arrive through email, chat, walk-ups, and forms — spread across channels with no single owner, no SLA, and no visibility into what is open or overdue. The consequences are direct: tickets get missed, the same question gets answered differently by different agents, and sensitive employee data sits in inboxes with no access controls. The median HR request resolution time is 82 hours.
Read Post
atlassian

Secure AI adoption with data loss prevention (DLP)

Jul 1, 2026 By Nisha Narasimhan In Atlassian
AI makes your organization’s knowledge easier to find and use. That’s the whole point. But it also means sensitive data moves faster, surfaces in more places, and becomes harder to track. The pressure to act is real, but the playbook isn’t new. You still need to know where sensitive data lives, govern how it’s being used, and prevent it from unauthorized exposure. AI is now giving you a reason to revisit your data security posture and make sure it’s strong enough to keep up.
Read Post
atlassian

What 5M+ daily MCP tool calls taught us about the future of AI at work

Jul 1, 2026 By Sherif Mansour In Atlassian
Less than six months ago, the Atlassian Rovo Model Context Protocol (MCP) server went GA, giving Claude, Cursor, and every major AI agent direct access to Atlassian for our customers. Today, over one million users trust it every month to do real work through agents. But that number isn’t the story. The story is what’s happening inside those interactions: how AI agents are actually being used at enterprise scale, and who’s getting the most value.
Read Post

No Lost Luggage, No Lost Context: How Flight Centre Delivers with AI

Jul 1, 2026 By Miro In Miro
Great ideas from workshops. Lost somewhere in the handoff. That's the problem Flight Centre Travel Group set out to solve — and at Canvas 26 Sydney, Global Chief Product Officer Wendie Lee and Head of Design Hans Barroga share exactly how they're tackling it. In this fireside chat, they discuss how Flight Centre is reimagining their product operating model across multiple brands and markets with Miro — using AI to make sure context doesn't get left behind when a collaborative session ends and the real work begins.
View Video
troop messenger

Social Loafing: Definition, Examples & How to Stop It

Jul 1, 2026 By NYS Surya Kiran In Troop Messenger
I've watched it happen more times than I'd like. A group comes together, everyone nods through the kickoff call, and then somewhere between that first screen-shared agenda and the actual deadline, two people are carrying everything while the rest quietly coast. Nobody says anything. The work still gets done, technically. But the people doing it know exactly what happened. That's social loafing. It feels unfair the moment you experience it, but somehow gets filed under "group dynamics" and left there.
Read Post
slack

Slack feature drop: Too hot to context-switch

Jun 30, 2026 By the team at Slack In Slack
Summer has a way of clarifying what actually matters. You want to spend time out in the sun, not wasting time bouncing between apps to get your work done. This June, we shipped across every layer of Slack. Slackbot learned to remember you, reach your whole tool stack, speak your language and turn your data into something you can actually see. Direct Messages and the sidebar got easier to navigate.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.