Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Wire Drive Gains New File Management Capabilities

Wire Drive on mobile is getting two upgrades: files are now available offline, and finding them is faster with improved search, filters, and sort. Connectivity cannot always be assumed, and large file libraries need more than scrolling to navigate. For field operatives, mobile workers in restricted network environments, and professionals operating under strict security controls, both of these are daily realities — not edge cases. This release addresses both.

Top 10 HR Workflows Every Team Should Automate in 2026

HR teams automate many routine tasks today, but the bigger opportunity lies in knowing which complete workflows are worth automating next. The strongest HR workflows to automate are processes that run repeatedly, involve several teams or systems, and follow a clear sequence from trigger to completion.

Rovo Search: Why Rovo is a Leading Enterprise AI Search Tool

TLDR: Key updates: Rovo Search now provides AI-generated answers with citations, routes intent-aware queries in Jira, searches across 50+ connected tools, delivers richer visual results, and is embedded directly in Atlassian workflows. This blog summarizes improvements that have shipped over the past year to Rovo Search. Rovo Search keeps getting better over time! It is now approximately 60% faster than six months ago!

Measuring Artificial Intelligence ROI in HR: An Online Leader's Playbook

HR leaders are under pressure from two directions at once. Executives want proof that technology investments are generating returns. Employees want experiences that feel faster, more personal, and less frustrating. Meeting both expectations with the same initiative sounds ambitious — but organizations that measure AI impact against clear baselines and business outcomes are better positioned to do exactly that.

Why healthcare leads industries in AI adoption but still struggles to prove ROI

Recent Forrester data shows healthcare leads every industry in workplace AI adoption, yet it’s the sector least likely to call that adoption a success. It has moved fast on deployment but still trails on the outcomes leaders care about most: productivity, trust, and measurable ROI.

Miro Talktrack for Product Teams: Feedback to Prototype

Miro Talktrack lets product teams record feedback as short video walkthroughs directly on a Miro board — capturing the reasoning behind each note, not just a line of text. Paired with Miro Flows, that feedback turns into prioritized next steps and an updated prototype, without another meeting. In this walkthrough, Josh Loftis, Product Manager at Miro, shows how his team runs prototype reviews end to end: collecting feedback, synthesizing it with AI, and moving straight into the next iteration.

Miro Tables & Views Demo: Roadmaps, Kanban & Jira Sync

Miro's Tables turn one set of project data into a roadmap, calendar, timeline, or Kanban board — no duplicate spreadsheets, no manual syncing. Everyone works from the same data, even when each person needs a different view of it. In this walkthrough, Vanessa Lee, Product Manager at Miro, shows how product teams plan, track, and share work directly on a Miro board. What you'll see.

Everyone agrees on the priorities. Almost no one can see the money and the work behind them.

Your transformation strategy is only as strong as its alignment with team execution and financial investment. Now you can see portfolio health in real time, intervene before initiatives drift, and tie every request and dollar to the priorities that matter. The latest Strategy Collection innovations bring financial investment, delivery risk, and cross-team demand into one view. The best part? Every capability covered has shipped since our previous Innovation Spotlight.

Business Continuity: Definition, Planning & 5 Components

Business continuity planning has traditionally centered on IT failover, data backups, and facility recovery. Frameworks such as ISO 22301 give security and risk leaders a solid foundation for identifying critical functions and building recovery strategies around them. What many plans still don't account for is the communication layer itself, which focuses on the messaging and calling infrastructure that a response team depends on in the moment something goes wrong.