Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How Asana takes creative production briefs from one week to same-day execution with AI teammates

When Aubrey Rogers, Head of Creative Operations & Production at Asana, kicks off a new creative campaign, she doesn’t start with execution. First, she needs to understand what’s happening and why. This often means a team kickoff, go-to-market decks, and streams of back-and-forth conversations happening on multiple platforms. In theory, Rogers should have everything she needs after kickoff. She’s defined the strategy and aligned stakeholders.

Slack School | Slackbot for Case Management

Closing a case is satisfying. Hunting down the information you need to do it — not so much. In this episode, we’ll show you how Slackbot brings the answers to you. By surfacing relevant details from past cases and documenting new ones directly in your Salesforce channel, Slackbot helps you stay focused on what matters: the person you're helping. If you work in a support role, this one's for you. Class dismissed!

How to Build an AI Agent for HR under 5 Minutes | No-Code AI Agent Demo

In this video, you’ll learn how to build an AI Agent for HR in just 5 minutes using a no-code AI platform. This step-by-step demo shows how HR teams can use AI automation, AI chatbots, and pre-built integrations to streamline daily tasks and automate workflows without any coding. This isn’t just a chatbot. This is a complete AI-powered HR assistant that can answer employee queries, automate workflows, and take real actions across your HR systems.

New templates in Miroverse: March 2026

In March 2026, we published up to 170 new templates. Creators shared everything from community journey maps and career pathing toolkits to ICP interview guides and AI-powered workflows — the perfect mix of reflection, planning, and experimentation for a new season. Below, you’ll find the top templates and creators from March 2026 — plus an AI workflow spotlight and our favorite social post of the month. For even more inspiration, explore our growing AI-Accelerated template collection.

2026 State of Internal Communications Report

Internal comms is broadly valued and widely considered effective by practitioners and leaders. But it’s also hitting the same structural barriers it has been for years, limiting how much the function can scale. The organizations breaking through this ceiling share a set of operating conditions, and Simpplr’s latest research makes it clear what those conditions are and how unevenly distributed they remain.

Asana Head of Digital Dani Spires on AI Teammates: Aligned, Collaborative, Real-World Gamechangers

We linked up with our Head of Digital, Dani Spires, and got the low down on how are helping organizations bring structure, clarity, and meaningful results to their AI initiatives. Now that multiplayer AI agents are embedded directly into our platform, these are the standout capabilities driving value.

How to Use Bulk Mode in Miro to Add Sticky Notes Fast

Still clicking between sticky notes one at a time? There's a faster way. Miro's Bulk Mode lets you create dozens of sticky notes in seconds, just type, press Enter, and keep going. No clicking, no switching tools, just pure idea capture. In this video, we show you how to activate Bulk Mode, change sticky note colors on the fly, and drop everything onto your board instantly, so your next brainstorm session starts faster and stays organized from the beginning.

Coordinating Last-Mile Delivery Drivers with Secure Mobile Messaging

You are dealing with the hardest part of delivery, and it is not even close. The last mile is where everything gets tested. Up until this point, things usually follow a system. Packages move through warehouses, trucks follow set routes, and most of it runs on routine, but once it reaches that final stretch, everything changes. That is why communication becomes such a big deal at this stage and you need to solve problems in real time. Drivers need updates quickly.

HR Workflow Automation: Build AI HR Workflows Faster

HR teams spend a huge chunk of their day-to-day time on mediocre and repetitive tasks. The irony is that this also forces employees to lose productivity hours while searching for the right answer to their routine queries. This aligns perfectly with what Deloitte’s Global Human Capital Trends 2025 survey reported. According to it, 41% of HR teams’ time is spent on work that doesn’t contribute to the value their organizations create.

HR shared services automation: benefits, challenges & AI guide

HR shared services were designed to centralize support and improve efficiency, but many teams today are still overwhelmed with repetitive employee requests, from leave queries and payroll questions to policy clarifications and onboarding support. Despite having shared service models in place, HR teams continue to face delays, rising ticket volumes, and increasing pressure to meet SLA expectations. The core issue isn’t centralization, it’s the reliance on manual case handling.