Teams | Collaboration | Customer Service | Project Management

Navigating tomorrow with Miro

Oct 25, 2023 By Miro In Miro
Distributed teams face unique challenges in competitive environments, but one thing is certain: teams that innovate under these circumstances win. See how Miro's newest releases bridge the gap across areas of innovation and tackles challenges across distributed teams. Whether it's AI-powered inspiration or communicating, planning and executing on a shared vision, you'll learn how Miro will help you create the next big thing, regardless of where or how you work.
View Video
Simpplr

How AI can help create a modern employee experience

Oct 18, 2023 By Carolyn Clark In Simpplr

One of my favorite words is dynamic and when I get to use it related to work, I always get pumped. Truth: it’s a dynamic time to be an internal communicator. The pandemic dramatically altered how and where we work — and employee expectations along with it. And artificial intelligence (AI) continues to disrupt as we grapple with the best ways to harness its potential and minimize its pitfalls. Many organizations have put off modernizing their employee experience.

Read Post
asana

Change management in the AI age: How to sidestep common mistakes

Oct 17, 2023 By Rebecca Hinds In Asana

In this thrilling era of artificial intelligence (AI), we’re not just witnessing a technological evolution; we’re at the brink of a human revolution. The promise of AI is dazzling, offering gains in efficiency and productivity. But too many leaders are racing towards a future without giving enough thought to change management in the AI era.

Read Post

Augmenting Employee Experience and Productivity with Generative AI

Oct 16, 2023 By Workativ In Workativ
Is your organization grappling with an overloaded IT desk inundated by constant requests that hinder employee productivity? It's time for a change! This webinar is your key to addressing these challenges head-on. Here's what you can expect from this webinar: Understand the pain points and limitations of traditional IT service desk Exploring the potential of Generative AI service desk - Improve employee productivity and experience. Key features, functionalities, and use cases of Generative AI service desk.
View Video

Alternative to ChatGPT for Enterprise (Webinar

Oct 16, 2023 By Workativ In Workativ
Do you want to use ChatGPT for your enterprise needs? But worried about its challenges. In this insightful webinar, we'll explore the challenges associated with using ChatGPT for Enterprise and unveil game-changing alternatives that can help you automate your enterprise employee support. Here's what you can expect from this webinar: Understand the challenges of using ChatGPT for Enterprise Discover alternative LLMs tailored to your enterprise needs Learn how these models deliver significant cost savings and boost efficiency.
View Video

AI's impact on the accounting industry

Oct 16, 2023 By Time Doctor In Time Doctor
Liam Martin & Nick Sinclair discuss the transformative impact of artificial intelligence on the accounting industry. While some fear job losses, they foresee an evolution where roles are elevated with a greater emphasis on soft skills like communication and customer service. Nick underscores TOA Global's approach: training accountants to harness AI tools developed by others, instead of competing against them.
View Video
asana

What is human-centric AI? A critical, empathetic approach to technology

Oct 13, 2023 By Alicia Raeburn In Asana

In the race to implement new and cutting-edge AI tools, many organizations are overlooking a crucial component—the humans that use them. To get the most out of AI, employees need to be able to engage with it first. This concept is what we call "human-centric AI"—the idea that AI should be a partner to employees, not a replacement.

Read Post

Zendesk Showcase 2023: Up close at the big AI drop

Oct 12, 2023 By Zendesk In Zendesk
🌃 Business leaders gathered in New York's Chelsea neighborhood to witness the latest #ZendeskAI advancements, including new #generativeAI capabilities and what it means for customer experience, employee experience, and data security. ✨ AI leaders @AKMofficial and @kozyrkov joined the Zendesk team onstage to unveil the latest in the AI space. Zendesk makes customer service better.
View Video

IT leaders tackle new challenges with security, AI, and CX

Oct 11, 2023 By Zendesk In Zendesk
Information technology leaders are responsible for keeping systems up to date and managing security issues amid shifting priorities due to rapid changes in technology. According to a global survey of 1,200 IT leaders, high competition, mounting customer expectations, and new AI tools are all contributing to changing priorities. We published our research in a report detailing the three top areas IT leaders are prioritizing along with strategic recommendations on how to realize these changes in order to stay ahead.
View Video

Copyright © 2026 OpsMatters™. All rights reserved.