Teams | Collaboration | Customer Service | Project Management

Anyone can spin up a working prototype in an afternoon now. So what's a consultant actually for? In this session of Reframe, Miro's webinar series for consultants and agencies rethinking client work in the age of AI, Rory Keddie makes the case that consulting's value hasn't disappeared — it's moved. From scarcity to abundance, from delivering to co-creating, from billing hours to owning outcomes.

Tired of being your team's "status bot"? In this video, a Product Manager shares how she stopped chasing updates over DMs and started using Jira to keep her team aligned, so she can focus on what actually matters. Here's what you'll learn: How to centralize launch tasks in Jira as work items How to organize your backlog and pull priorities into sprints How to use work item comments so your team self-reports progress.

Most teams can generate ideas all day. The hard part is knowing which ones are actually worth building. In this session of Reframe, Miro's webinar series for consultants and agencies rethinking client work in the age of AI, Todd Reily (Founder, RightThing.io) shows what AI-native innovation actually looks like in practice — live, on a Miro board, working through a real product case study from idea to validated evidence.

Building custom automations in Slack might sound like a whole to-do, but it's actually a breeze. In this episode, we’ll demystify your developer environment and walk you through your new toolkit: VS Code, Homebrew, Slack and Salesforce CLIs. You'll leave with a perfectly prepped workspace and the confidence to start launching code like a pro. Class dismissed!

Tired of digging through Figma comments, Slack threads, and random meeting notes just to find feedback? In this video, a Designer shares how he stopped sorting through scattered feedback and started using Jira to centralize it all, so he can get back to actually designing. Here's what you'll learn: How to create a work item with all your design details in one place How to share context and @mention reviewers with clear questions How to watch work items so feedback comes straight to you.

How Sinch Engage transformed global support Sinch Engage is a global communications connector — helping businesses reach customers through SMS, email, voice, WhatsApp, RCS, and any channel of choice, anywhere in the world. Supporting 70,000 business customers across 12 brands with 24/7 global coverage, their support team needed a platform that could move fast, empower team leads, and scale without requiring developers for every change.

Agentic AI for email helps AI agents resolve complex customer email requests with less back-and-forth and minimal setup. Built specifically for email support, AI agents can understand customer intent, answer multiple questions in a single response, execute business procedures through system integrations, and proactively gather missing information to move requests toward resolution faster. When needed, conversations escalate seamlessly to human agents with full context included.

All your AI sessions in one place. The For You page in Jira gives you a real-time view of everything your agents are doing, what's running, what's finished, and what needs your attention. Review completed coding sessions, approve pull requests, and kick off new agent sessions directly from the page. Stay on top of your AI-powered workflow without hunting across tools. Watch to see how it works.

Managing projects shouldn't mean juggling five different tools. Introducing Project & Task Management on We360.ai — now live. Plan, execute, and track every project in the same platform that already gives you workforce visibility. No more switching between a project tool, a timesheet tool, and a spreadsheet to figure out where your team's time actually goes. Watch the full walkthrough to see how it works, and how it changes the way your team ships work.

Choosing between Leena AI and Moveworks? In this video, we compare two of the leading HR AI platforms to help you decide which solution best fits your organization. We'll cover: Features and capabilities HR AI automation and workflow execution Employee self-service experience Integrations and scalability Best fit for enterprise vs. mid-market companies Pricing considerations and ROI A powerful alternative built for growing businesses.