Teams | Collaboration | Customer Service | Project Management

Best PSA software for agencies and consultancies in 2026 - ranked and compared. If your sales sit in one tool, projects in another, and billing in a third — while your actual profit margins disappear into a spreadsheet — this video is for you. Professional Services Automation (PSA) software pulls project delivery, resource planning, time tracking, billing, and profitability into one system so you can see whether client work is making money WHILE it’s happening, not at month-end.

There’s a big difference between an app that just works and an app your team loves. In this episode, we'll show you how to use Block Kit to transform a basic approval app into a more user-friendly experience — all while seeing your changes in real time. Class dismissed!

Great customer service should feel effortless, like magic. Yet legacy systems and bolted-on AI leave support teams trapped in complex mazes of disconnected tools, missing context, and endless ticket transfers. Meet Zendesk Contact Center: Your direct path to an agentic contact center designed for complete resolution, not just routing. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Team meetings, Slack threads, and task lists show that work is happening, but they don't show you how it gets done. Meet Apploye: the all-in-one employee productivity platform that turns tracked time into clear, complete visibility across your remote, hybrid, or in-house teams. Discover how Apploye helps you: Track worked hours with precision. See app/URL usage and catch workflow bottlenecks early. Maintain workplace trust with transparent monitoring notifications.

From “create a project, create a task” to a full project management platform trusted by millions across industries, Zoho Projects has spent the last 20 years growing alongside the customers who use it every day. In this film, our own team looks back on the journey: the early days of building with limited resources and no playbook, the shift from simple support questions to customers running their entire workflow on Zoho Projects, and the moments that reminded us why we do this work. Twenty years ago, we started with a project management software. Today, because of you, it’s a platform.

As companies grow, HR compliance gets more complicated and small process gaps can turn into expensive problems. Worker classification, multi-state hiring, poor record-keeping, inconsistent policy enforcement, and outdated compliance processes can expose mid-size companies to back pay, overtime claims, penalties, audits, and legal disputes. In this video, we break down 5 of the biggest HR compliance mistakes mid-size companies make and what you can do to avoid them.

Two commands. That's all it takes to create a Slack app. You pick a template, choose your language, name your app, and you're live.

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Tired of deploying an entire app just to test a tiny code tweak? Let’s skip all that. In this episode, we’ll use a handy tool called ngrok to hook your local Bolt app right into Slack. You’ll learn how to update your manifest, run your app, and test it in Slack without touching your hosted version. Fewer deployment delays, zero production stress, and a much smoother way to build. Class dismissed!

What if your work dashboard could tell you more, your reports could give you better clarity, and your workflows could take fewer steps? That’s what this Workstatus sprint is about. In this changelog, we’re walking through the latest updates, including.