Teams | Collaboration | Customer Service | Project Management

Keeping Teams in the Flow of Work with Miro AI Workflows

Every organisation has AI. Almost none have AI that works across teams. The gap between individual productivity and organisation-wide impact is where most companies get stuck — and it's exactly what Miro built AI Workflows to close. In this product spotlight from Canvas 26 Tokyo, Product Management Director Joe McLean shows how teams are moving from isolated AI experiments to connected, automated systems that everyone can see, run, and build on together.

AI agent customer journey report: Visualize conversational paths, optimize performance | What's New

The AI agent customer journey report helps teams visualize how customers move through AI-powered support experiences from start to resolution. Using an interactive conversation journey map, teams can identify successful automation paths, uncover where escalations happen, and spot opportunities to improve AI workflows. Filter by AI agent, channel, or use case to better understand how automated experiences perform across customer journeys.

Jira for AI-native software development

Jira is the new system for AI-native software development. Turn ideas into agent-ready technical specs with Jira Planner. Assign work to any agent, including Claude, Cursor, GitHub Copilot, Jira Coding Agent, and more. Track, review, and iterate on agent output in one place. Scale agentic work with by automatically assigning tasks to coding agents.

Slack School | Your Work OS with Vercel

Turning a great idea into a real, working web page usually involves a lot of heavy lifting. Lines of code, specialized software, endless design handoffs. In this episode, we’ll show you how to skip all that by bringing Vercel’s v0 agent into Slack — where you, your team, and v0 can build functional web apps together in real time. Class dismissed!

Build an HR AI Agent in 20 Minutes (No Code) That Automates Workflows (Step-by-Step)

In this step-by-step tutorial, I'll show you how to build a No-Code HR AI Agent using Workativ AI in under 20 minutes. Instead of creating a simple HR chatbot, you'll learn how to build an AI agent that can answer employee questions, automate HR workflows, retrieve live HR data, and complete tasks across your HR systems. We'll create a complete HR AI Agent from scratch, connect it to BambooHR, deploy it inside Slack, and test real employee scenarios like Parental Leave, Benefits, and Newborn Dental Plan Enrollment.

Full Buddy Punch Demo: An In-Depth Walkthrough of the Platform

Trying to decide whether or not Buddy Punch is right for your business? This 10-minute, in-depth Buddy Punch demo walks you through every aspect of the platform so you can see exactly how it will work for you and your team. Discover the many features you'll get access to: from time tracking and payroll to attendance reports, GPS tracking, and employee scheduling. We cover it all in great detail while showing you how everything works inside of the actual software.

AI in Scoro: The Vision, Roadmap and What's Possible for Professional Services Firms

ELI, your Scoro AI coworker, is already part of how thousands of our customers run their day, but there’s a good chance you haven’t seen everything it can do yet. In this webinar, hosted by Harv Nagra, Head of Brand Communications at Scoro, we show you how ELI can help with analysis, insights, decisions, and actions. We also lift the curtain on what’s happening behind the scenes to make all of that possible.

Surveillance vs Visibility | #Workstatus

Is your employee tracking software helping you lead... or just helping you watch? There's a big difference between surveillance and visibility, and confusing the two could be costing you productivity, trust, and your best employees. In this video, we explore why traditional employee monitoring often creates the wrong behaviors and what modern leaders should actually be measuring.

33% More Profitable in 7 Months: How a Global Consultancy Modernized Its Tech Stack

What does it actually take to unify a fragmented, multi-entity professional services firm onto a single connected tech stack – and do it in just seven months? In this webinar, Luis Perez (Head of Group Planning, Analytics & Systems at DGA Group) shares the full story of how he and his team transformed their operations from disconnected legacy systems to a single source of truth built on Scoro, Sage Intacct, Expensify, and Power BI.

"More insight in minutes than we'd ever had" #Shorts #CustomerSupport #ZendeskReporting

Zendesk Explore is powerful - but it wasn't built for live visibility. Kris Parker at Tithe.ly needed data accessible on any device, easy to understand at a glance. With Geckoboard, the team had more insight in minutes than they'd previously had at all.