Teams | Collaboration | Customer Service | Project Management

Pick the Right Database Using This Comparison Method

Comparing options across browser tabs, docs, and meeting notes is the slow way to make decisions. In this video, we show you how to generate a complete comparison table in Miro AI with a single prompt, then turn it into a full decision document with pros, cons, and a clear recommendation, using a real database evaluation as the example. From scattered data to confident decision. In minutes. Subscribe for more tutorials that simplify complex technical choices in Miro.

How Coco Republic delivers luxury service with Zendesk | Zendesk customer story

For a luxury furniture brand built on relationships, service can't stop when the sale ends. See how Coco Republic transformed its customer experience with Zendesk - cutting phone wait times from over an hour to just 30 seconds, and lifting NPS by 70%.

Apploye July 2026 Feature Release: Daily Limit, Time-off, MFA, Profile UI changes and more

Here are the key features we shipped in July for Apploye! In this update, we’re introducing Multi-Factor Authentication (MFA) & Passkeys, Global Tasks, Daily Tracking Limits & Weekday Blocking, Time Off management updates, Profile & Email UI redesigns, and Desktop App v4.5 with stability fixes. Timestamps: Other Changes.

Slack School | How to Host Your Bolt App

You built a shiny new Slack app. Now it just needs a place to call home. Building on what we made in the last episode, we’ll show you how to host your app on Railway, link it back to Slack, and set up your credentials and environment variables step-by-step. By the end, you’ll have a live Slack app ready to test right inside your workspace. Class dismissed!

Group permissions: Control Copilot feature access by team | What's New

Control which agents can access specific Copilot features. With group-level permissions, you can assign enhance writing, similar tickets, and merge suggestions to specific teams instead of enabling them account-wide. Tailor AI access based on team needs, pilot features with select groups, and maintain clearer governance across shared environments. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

These 5 HR Automation Trends Will Define 2026!

HR automation is changing fast in 2026. AI Agents, Agentic AI, employee self-service, deep system integrations, and end-to-end workflow automation are changing how HR teams handle everyday work. In this video, we break down 5 HR automation trends every HR manager needs to know in 2026—plus one bonus trend that most people aren't talking about yet. If you're an HR Manager, HR Director, CHRO, HR Operations Leader, or HR Tech professional, these are the trends worth watching as HR automation moves from simple task automation toward intelligent, connected workflows.

Vivantio | You've Outgrown Your Help Desk. Step Up to Real Service Management

You've outgrown your help desk. It's time to step up to real service management. Discover how Vivantio helps mid-market and enterprise organizations centralize IT and business service operations on a single configurable Enterprise Service Management (ESM) platform. See how Vivantio enables service teams to: Whether you're replacing a basic help desk or expanding service management across your organization, Vivantio delivers enterprise capabilities without enterprise complexity.