Teams | Collaboration | Customer Service | Project Management

Procedure recommendations: Get AI-generated procedures based on your ticket data | What's New

Set up and improve auto assist faster with AI-generated procedure recommendations. Each week, AI analyzes your ticket data, top intents, and knowledge content to generate draft procedures grounded in your most common support issues. Review, edit, and publish these drafts in Knowledge admin—then monitor acceptance rates and usage to continuously refine performance. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

I Let an AI Audit My Product. It Found 33 Bugs.

33 design bugs. One AI prompt. Zero user tests. In this video, Mathias Davidsen: GM of Prototypes at Miro, walks through three AI workflows changing how products get built, validated, and shipped. Whether you're a product manager, designer, or engineer, this is how AI is starting to replace weeks of prototyping work in a single afternoon, without breaking your design system or losing user context. What's the worst usability bug an AI has caught in something you shipped? Drop it in the comments, we read every one.

Workstatus Version - v6.11: People Module, UI Redesigns, Task Management Improvements

Discover the latest Workstatus updates designed to improve usability, productivity, and workflow management across teams, projects, and financial operations. In This Update: People Module UI Improvements Weekly Time Log – New Design Clients Page Redesigned Task & Project Management Enhancements Budget & Financial Improvements These updates help teams streamline project tracking, improve collaboration, and simplify financial workflows.

Highlights: Where does your chain break? Strategy that lives in boardrooms and PowerPoints

Stop losing millions to disconnected work. Learn how to build a unified system of work using the Atlassian stack to align engineering execution with executive strategy. When engineering teams lack a unified system, they often chase the wrong priorities or duplicate efforts, leading to execution drift and lower morale. In this session, Natalia Baryshnikova (Atlassian) and Vince Butera (Anaplan) share how to move beyond a collection of tools to create a single, connected platform using Jira, Jira Align, Compass, Confluence, and Rovo.

Highlights: Where does your chain break? Strategy that lives in boardrooms and PowerPoints

"Stop losing millions to disconnected work. Learn how to build a unified system of work using the Atlassian stack to align engineering execution with executive strategy. When engineering teams lack a unified system, they often chase the wrong priorities or duplicate efforts, leading to execution drift and lower morale. In this session, Natalia Baryshnikova (Atlassian) and Vince Butera (Anaplan) share how to move beyond a collection of tools to create a single, connected platform using Jira, Jira Align, Compass, Confluence, and Rovo.

Collaborative Coding Just Got Easier | Miro Code Blocks

Engineering teams can now add code directly to Miro boards. In this video, we show you how to place a Code Block, choose from over 18 supported programming languages for proper syntax highlighting, toggle line numbers, and adjust font size for presentations and collaborative sessions. Code and context. One canvas. No switching tools. Subscribe for more Miro tutorials for engineering teams.

Silent Employee Tracking: Apploye Stealth App Setup

Monitoring productivity shouldn't be a distraction. In this video, we’ll walk you through the complete setup of the Apploye Stealth App, designed for seamless, silent tracking that runs in the background without requiring manual input from your team. What You’ll Learn: How to add the Stealth Mode addon How to download and install the Apploye Stealth app Best practices for transparent monitoring.

Apploye: Employee Monitoring & Productivity Platform.

Stop micromanaging and start leading with Apploye. Apploye is an all-in-one employee monitoring and productivity platform designed to help you build a high-performance team. Gain full visibility into your team's workflow, streamline time-tracking, and automate administrative tasks, all in one place. Why Choose Apploye? Monitor Workflow: Track work hours, activity levels, and web/app usage. Manage Teams: Effortlessly manage timesheets, attendance, and leave requests.