Teams | Collaboration | Customer Service | Project Management

Slack School | Slackbot for Marketing Campaigns

Spoiler alert: You don't have to enter data manually to build an effective marketing campaign anymore. That's what Slackbot is for. It can automatically identify the right customers from Salesforce and prep personalized email drafts in a canvas for you. In this episode, we'll show you how to transform your data into a targeted marketing campaign without leaving Slack. Class dismissed!

How to Use Miro and Atlassian Claude Connectors to Automate Jira Tasks

In this tutorial, I show you how to leverage Claude connectors, which use MCP (Model context protocol) to instantly turn Miro action items into Jira tasks. This helps you eliminate manual data entry and focus on prioritization and strategy. By connecting Claude to the Miro Connector and the Atlassian Rovo Connector, you can automate sprint planning and retrospectives with a single AI prompt. Key Topics Covered.

The Miro AI Playground Template That Makes Stakeholders Say Yes

Chaotic brainstorms rarely produce stakeholder-ready concepts. The AI Playground template in Miro changes that. In this video, we walk through the full four-step workflow: brainstorming product ideas with a Sidekick, picking your favorite concept as a team, running a Flow to generate a complete concept package, and refining outputs for stakeholder review, all on one canvas without switching tools. What normally takes days takes minutes.

From Spreadsheet Chaos to Time Intelligence - Here's What Actually Changes | Workstatus

If your team is still tracking time across spreadsheets and multiple tools — you're not just losing hours. You're losing the clarity to make good decisions. Unclear billable hours. Payroll mismatches. Client disputes. It all traces back to the same root cause — time data you can't trust. This video shows the shift from basic time tracking to Time Intelligence, and what that actually means for your payroll, billing, and delivery.

Custom Fonts in Miro? Here's How

Want boards that actually look on-brand? In this video, we show you how to change fonts across your entire Miro board in seconds, and how Company and Team Admins can upload custom brand fonts to the Brand Center so every team member works with the right typography from day one. Better fonts. Better boards. Zero inconsistency. Subscribe for more Miro customization tips.

Pre-approved actions: Let auto assist execute approved steps automatically | What's New

Save agents time by letting auto assist execute selected actions automatically. With pre-approved actions, admins can mark specific custom actions or action flows to run without requiring agent approval. When auto assist determines the right step, it executes it instantly—helping agents move faster while maintaining administrative control over what can run automatically. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Asana Engineering Lead Bradley Portnoy on AI Teammates

Forget everything you know about basic chatbots. Bradley Portnoy, our Engineering Lead for AI Teammates, is breaking down why the future of work isn't a copilot—it’s an agent. Unlike stateless AI, Asana AI Teammates live in your shared space, keep their memory, and collaborate out in the open on the Asana Work Graph. It’s time to move work forward, not just chat about it.