The latest News and Information on Collaboration, tools and related technologies.
“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness…” So begins the classic novel, A Tale of Two Cities, by Charles Dickens. It refers to the premise of the story: A time of despair and suffering on one hand, and joy and hope on the other. And it's how we began our story of two B2B customer support departments.
We are thrilled to announce that Wire has been positioned by G2 Crowd, the world's leading enterprise software and services review platform, as a Leader and High Performer in their latest Grid Report. This is the first year Wire has been placed in the Leaders quadrant, joining Microsoft Teams, Slack, Zoom, and Cisco, following the launch of our next generation end-to-end encrypted video conferencing platform.
Let’s jump back to October of 2019. We opened a beautiful new office in Belfast, Northern Ireland, overlooking the iconic Harland and Wolff shipyard. The office was a huge investment for Teamwork, $1.2 million in renovation and outfitting, only to find it empty in March of this year due to COVID-19. We now find ourselves re-evaluating our office spaces and people policies heading into 2021.
In recent years, businesses rely more and more on software services. According to devsquad, On average, companies use 34 SaaS services. That is why we’ve released a new Zapier integration that allows our customers to integrate with 1000+ online services. A full list of tools that can be integrated with Monitask can be seen here. In this article, I will explain how you can set-up your first integration.
I never thought I’d be such a huge fan of team retrospectives. I used to dismiss them as irrelevant for non-engineering teams, or as a twin of the post-mortem (which typically only takes place when something goes wrong, and too often involves feelings of regret and blame). But my attitude changed immediately when I started taking part in retros at Miro.