Teams | Collaboration | Customer Service | Project Management

Planning to revamp your website, organize a charity drive, or maybe a spring picnic with friends? According to PMI the success of your project is highly dependent on the planning stage. Research shows a strong correlation between planning and success, even when spending as little as only 20% of your time on planning. Spending that extra time in the beginning to prepare for anyl possible scenario could save your picnic from the rain and your project from derailing.

If you’ve participated in a workshop, conference, or brainstorm, then you’ve probably experienced a breakout session. That’s when the meeting facilitator divides up participants into smaller groups to privately discuss a topic. When done correctly, breakout sessions are an excellent opportunity to have candid conversations and connect with other participants on a more intimate level than a broader meeting allows.

Today I'm happy to announce the release of Pushover 3.7 for Android, iPhone/iPad, and Desktop with custom sound support! While Pushover has long included 21 different sounds that can be selected per-message through our API, a common feature request was the ability to play custom notification sounds stored on a user's device.

A concept map is a diagram that shows relationships between different ideas, and it’s a useful tool for organizing your thoughts and understanding the nitty-gritty of a specific topic. Sounds helpful, doesn’t it? That brings you to this question: how do you make one? These maps are flexible and can be as simple or as complex as you need them to be. Below, let’s dig into everything you need to know about how to make a concept map.

A key component of most successful organizations is truly seamless collaboration. Oftentimes, there is a tendency to think about collaboration with an internal focus - is everyone at my company able to collaborate? While that is certainly an important part of the equation, of equal or greater importance is the ability for companies to effectively collaborate with their customers and clients.