Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Asana vs Jira: Which Project Management Tool is Right for Your Team?

Since remote work has become the new normal, companies have been on the hunt for the best tools to make operations more efficient. As a result, tracking the progress of different projects becomes even more critical while working remotely. Unfortunately, it’s not possible to personally keep track of what your team is working on every second of the day. One quick Google search, and you’ll learn that Asana and Jira are at the top of every list of project management tools available in the market.

10 best ChatOps tools to streamline devs' work in 2023

Collaboration is the staple of modern workplaces. Teams used to communicate with e-mails, but the hassle of finding and keeping track of information made them move to chat-based apps. Team chat apps made it possible to connect the whole team in a single place. But, collaboration doesn't stop with the team members; it extends to clients, tools, and bots, which are required by teams to work effectively and stay on track with goals.

6 ways to secure communication in privacy-conscious organizations

In a digital-first world, organizations use a wide range of secure communication channels such as chat, email, phone, and video calls. In an enterprise, team members share sensitive information internally and with clients. Is your communication platform reliable at all times, with zero vulnerabilities? Your enterprise and customer data may be compromised if your platform doesn't guarantee these features. So, how does security for communication work on an enterprise level?

Simpplr Fall '22 Release: Jackson

Last quarter, we shared some amazing features with new hire onboarding and an upgraded newsletter offering––setting the bar for personalization enhancements. Keeping with that theme, Jackson, the Simpplr Fall ‘22 release, showcases a much-anticipated slate of new personalization capabilities designed to help organizations prioritize the employee experience.

Why Do Defense Forces Opt for On-Premise Models?

Let's first analyze its core before learning why the Defense forces must use on-premise models. Services for collaboration in the defense industry are far more significant than those in any other industry, including banking. Because they impact the country's security, the lives of the soldiers, and other important aspects, they perform a very efficient role, are intelligent, and unquestionably must be more secure than others.

Tech EX: Using Technology to Improve the Employee Experience

Let’s be honest: the workplace isn’t what it used to be. That’s not necessarily a bad thing. After all, computers do make a lot of things easier. And not all old tech is gone — many people still use pagers to this day. But the dictaphone? The dot matrix printer? The teletype? Gone, never to return. The march of modern technology has been swift and merciless.

How is AI Voice Technology Transforming IOT?

Newer, AI-powered voice technologies are transforming the Internet of Things industry. These new voice technologies and voice generators give IoT devices natural and responsive interactions with human users. They also reduce the need for screen interfaces and improve security by making it harder for hackers to break into devices. You might have seen negative user experiences with early IoT devices. They were partly due to clunky controllers and screens that were tedious to use.

Product Roundup: What's new in Rocket.Chat 5.1

The month of July 2022 was one of Rocket.Chat's busiest. We shipped Matrix Federation, new Video Conference Call Manager, and much more! There’s no slowing down. For August, we have some exciting features under our belt that will enhance user experience and give you more security options to fortify your business from threats. In 5.1, we have given our homepage a new look and revamped a few product user interfaces to make it more intuitive and easy to navigate.