Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

12 Workplace Collaboration Software to Watch Out for 2022

An adage goes, "Communication is critical to a company's success." More or less every company acknowledged the importance of communication, hence the preceding quotation was changed to "your workplace collaboration software plays a crucial role in the business's success." With the advancement of the digital world, the requirements have also evolved, therefore you can't afford to stick with an outdated or subpar workplace collaboration tool.

Syncing customer data with Hightouch: Crafting Saas

Join Courier pigeons Nica and Shreya as we talk to Hightouch team members Mary and Andrew about how to sync customer data with Hightouch. The Courier and Hightouch integration means that you can send notifications using just a user ID and rely on the integration to find all the contact info you need for your users.

Engineering at a High-Growth Startup with CTO at Hightouch, Josh Curl

Welcome to the "Hacking the Engineering Process" meetup! Data infrastructure startup Hightouch invented the category of "Reverse ETL", and grew to hundreds of customers such as Spotify and Blizzard in under two years. What's it like working on the tech behind a company experiencing such fast growth? Join us as we go through the entire technical journey, from the early MVP to a hardened system processing billions of data points a day. We'll talk about everything from systems architecture to engineering culture and hiring.

The Developer's Guide to SaaS Compliance

As SaaS applications usually collect and process sensitive user information, keeping this information secure is key to building user trust and ensuring long-term business success. One of the ways for SaaS providers to communicate how exactly their users’ data is kept safe is through compliance with security and privacy standards.

What is asynchronous messaging?

Messaging is how most of us communicate in our daily lives nowadays. But do you know the difference between synchronous and asynchronous messaging? Do you know that you do both? We communicate asynchronously with our friends, coworkers, and customer service agents. Find out the benefits of this communication method and why you should introduce it as your customer support channel.