Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

The Importance of a Future-Proofed Multichannel Notification System

Product notifications are a mission-critical component of your product that can’t be left to chance. However, notification channels are ever-evolving, and you need to keep up in order to reach users when, where, and how they prefer to be reached. A future-proof multichannel notifications strategy helps you stay in touch with your users without coming off as intrusive, non-responsive, or antiquated.

Building a Slack Integration for Your SaaS Notification System

For many organizations, Slack is the software of choice for business communication. Slack’s ubiquity in modern companies makes it one of the first notification integrations a SaaS company might want to build, possibly after email and mobile push notifications. In our experience, Slack notifications are a great way to reach business users (as Slack is mostly used in a business context) with time-sensitive alerts or action items while they’re at work.

5 Qualities That Make an Ideal Team Player

Individuals make up teams, and the truth is that some people are better suited to contribute to excellent team performance than others. Some people may quickly offer substantial value to a team and require far less supervision and mentoring to be successful in their jobs. Patrick Lencioni outlined the characteristics of an ideal team player in his best-selling book The Five Dysfunctions of a Team. It represents three virtues: humility, hunger, and smart people.

How to Give Constructive Feedback

Everyone, at some point, learns the importance of constructive feedback or criticism when they need to give it to someone at work. Whether a colleague deleted that spreadsheet you worked on for three weeks or a co-worker always speaks over you in Zoom meetings, the day of reckoning will arrive. Are you ready? Do you know how to approach a sticky situation with grace?

Introducing Our New Guide: How to Build Your Open Source Productivity Stack

It’s no secret that open source software is an important part of many development teams’ daily workflows. But does that include productivity tools? Oftentimes, development workflows get shoehorned into the same productivity tools used by nontechnical teams—but these tools can be a poor fit for the needs of developers.

13 Software Tools to Improve Your Hiring Process

The hiring process is important, and when you fail to deliver and manage it properly, you might get too many wrong perceptions of your company, mostly from unsuccessful candidates. Moreover, talent acquisition is competitive, but recruiters have to be aware of ensuring applicants come away from the hiring process and have had a positive experience from the outcome. However, how exactly can software tools help you improve the hiring process? Let’s find out more in this article!

4 ingredients to unlock your team's creativity

There are a number of qualities that leaders hope their teams exhibit. Productive. Efficient. Collaborative. Engaged. But there’s another term that should rank near the top of this list: Creative. When McKinsey research shows that creativity is directly correlated with high performance, you want your team to feel empowered to bring their best ideas to the table. So here’s the question: How do you unlock your team’s peak creativity?

Your Guide to Shifting to Hybrid University Model

There is no denying that the COVID-19 pandemic has completely redefined not just the workflow of businesses but also educational institutions. From holding online classes and board meetings remotely in the past two years, to shifting to yet another relatively new work setup, such changes further reinforced the need for innovation in modern governance.