Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Internal Communications and Digital Transformation

What does a movie about baseball have to do with digital transformation strategy? If you’ve ever seen the film, Money Ball, it’s the story of Billy Beane, the general manager of the Oakland A‘s baseball team, who’s charged with a Herculean task—building a winning baseball team on a shoestring budget. But since he’s pretty good at math, he pioneers the field of sabermetrics—the empirical analysis of baseball stats to find players with untapped potential.

How to Create the Ideal Shift Schedule (Free Template Included)

A well-thought-out shift schedule can be your competitive advantage, especially in industries that need to operate 24/7, like healthcare and law enforcement, and in companies that need to offer round-the-clock support. Not only will a customer service representative’s shift schedule impact their overall mental and physical health, they also disrupt sleeping patterns – which can affect an employee’s energy and durability.

How Rewards & Recognition Can Improve Employee Engagement

As far back as 776 B.C., Olympic athletes competed in ancient Greece for fame, honor, and glory. City-states used the Games to assert influence and importance. Do you know what the only official reward for winning in the ancient Olympics was? A crown of olive leaves. Not as valuable of an award as you might think for one of the biggest events in the ancient world. Not that we think you should reward your Employee of the Month with an olive wreath.

Connect your workflows with new apps from Airtable, ClickUp, Gtmhub, Unito, and Smartsheet

If you’re an Airtable, Clickup, Gtmbub, Unito, or Smartsheet user, your workflows are about to get even smoother and more connected. With Miro’s robust new slate of apps and integrations, you can move your projects from ideation to planning to execution with ease. With our tools for streamlining the transitions between phases of work, the status of your tasks automatically stays up-to-date in all your go-to-tools, like magic.

Common Courier Troubleshooting Solutions for Developers

If you’ve worked on a digital product, whether as a developer, product manager, or business leader, you know that the most common problems in software development are rarely as straightforward as “bugs.” The root of the problem tends to require a little more trial and error. Using Courier is no different.

You can't beat burnout alone-but you can start here

Burnout is not a feeling. Burnout is a physiological and neurological condition that can take months to develop and months to undo. Throughout the working world, both burnout and imposter syndrome are pervasive: Asana’s Anatomy of Work research has found that seven in 10 knowledge workers experienced either burnout or imposter syndrome in the last year, with an average of 42% experiencing both. These data suggest that the root causes of burnout and imposter syndrome may be linked.

Is your team using too many productivity tools?

Everyone has experienced it at some point. You’re sure that your teammate shared that key bit of information with you somewhere…but was part of a Jira issue? A comment on a Figma mockup? A long-lost DM between you, your teammate, and someone else a few months ago? If you spend more time hunting down the right information than you do actually using it, you may have a tool overload problem.