Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

What's the key to measuring developer productivity?

Developer productivity metrics are an important part of any engineering team’s growth and improvement; the right metrics can help you better forecast project timelines, understand where to allocate resources, and manage your team’s workload. But measuring developer productivity has been challenging, and, when incorrectly applied, can seem to all but wring every last line of code from overworked developers.

The Best Gaming Chat Apps in 2022

Gaming chat apps have significantly increased sales in the gaming sector. Some gaming businesses created their chatting apps to provide their users or gamers with comprehensive functionality, while others permit the integration of well-known gaming communication apps. Since there haven't been many games on the market with a chat component, mobile games with chats are gaining popularity.

10 best employee communication software & apps in 2022

An employee communication software makes communication more effective whether an organization manages remote or on-premise employees. There are several employee communication apps (besides messages, emails, and phone calls) to make team communication and collaboration easier. However, this also poses challenges to the employer – they have less control over data security and privacy.

How to democratize ideation in your organization - and why it matters

Look at any desktop or in any junk drawer and you’re bound to see a stack of Post-It Notes. You may be surprised to learn that the idea for Post-It Notes wasn’t born out of endless focus groups or relentless brainstorming sessions, nor to fulfill a high-level corporate strategy or objective. Rather, a couple of curious employees at 3M are responsible for creating what has grown into one of the company’s most recognizable products.

Customer Service Trends in 2022

With 92% of consumers expecting to continue to contact customer service at or above pandemic-era rates, we are facing a future where companies that aren’t customer-centric will have a hard time surviving. This is why companies must keep up with customer service trends so that they’re able to cater to these evolving customer needs.

Outdoor Team Building Activities to Keep Your Team Connected and Engaged

Team building activities are socializing exercises for teams with the purpose of strengthening teamwork relationships among coworkers. These activities are an excellent approach to building upon a number of skills like creative thinking and collaboration. According to Globoforce research, workplace relationships are vital to 89 percent of employees’ total quality of life.

Time Tracking Tools for Business

“Time isn't the main thing. It’s the only thing.” This quote by Miles Davis aptly summarizes the importance of time management in an entrepreneur's life. While there are thousands of time-tracking tools available on the internet for every purpose you could think of, finding the right one that suits your needs is quite a challenge. Given the pros and cons of each one of them, it’s quite a time-consuming (pun intended) exercise.

10+ Best SaaS Product Review Websites of 2022

SaaS product review websites are essential for business owners or users in making informed decisions. With all due respect to SaaS companies, they are so prone to SaaS product promotion that they boast about their products in the same way a mother would about her children in the content they produce, intending to capture users' attention. I'm sure they have confidence in the capabilities of their SaaS products, but it's clear that user needs are essential when narrowing down the product options.