Teams | Collaboration | Customer Service | Project Management

March 2021

On-boarding Remote Workers with Service Watch

It’s been more than half a year since I joined Exoprise. When Covid-19 struck last year, it became clear that companies would expand their hiring requirements beyond local regions and find suitable candidates (just like me!). Remote work and the requirement for on-boarding remote workers no longer became a luxury. This is reflected in job portals and HR sites such as Indeed and Glassdoor where they began to insert a new tag “Remote WFH Option Available”.

Facilitating collaborative product development: Panel

Distributed teams wonder the same thing: How do we engage our people and create an amazing product — remotely? In this video, UX and engineering leaders from Asana, Spotify, and PTC share how they break through silos in each stage of the product development lifecycle. Find out how you can create an environment of inclusive and cross-functional research, discovery, and alignment on your remote team.

Essentials from Asanas who joined us remotely

At Asana we’ve grown a lot since going remote just over a year ago. We’ve grown into different schedules, work environments, and overall as people. We grew even more as a company, with almost 500 new Asanas joining us remotely from all over the world, who have never gotten the chance to meet or collaborate with their teams in person.

What is a Hybrid Workplace Model & How to Actually Make it Work

Interested in the hybrid workplace model? Many employees would prefer to work from home full-time, even after the COVID-19 pandemic and the subsequent lockdown. However, firms need to have at least a few members in the office to upload files to the system server, meet clients, attend urgent team meetings, etc. Fortunately, companies have started to introduce a work arrangement that satisfies every employees’ requirements — the hybrid workplace model.

There's never been a better time to add a contractor to your team

Remote working has taken over this past year, as we’ve all had to make changes to stay safe during the Covid-19 pandemic. Although it may have started as a necessity, many businesses and individuals have realised the benefits that remote work can bring, and are looking to continue to incorporate it into their normal routines going forward. But remote work doesn’t just benefit full time employees. There can also be a large number of benefits for contractors, and the teams that hire them.

The Ultimate Guide to Running a Virtual Company Effectively

Working in the office was a blessing. Traveling, and having water cooler conversations was fun for office-going people worldwide. And then the pandemic hit and forced everyone to work from home. After working in the office for years, can you even imagine running a business virtually without any concept of a physical office space? We’re going to talk exactly about that in this article, and more so, how to do it effectively! Running a virtual company is not a foreign concept.

How to handle procrastination while working remotely

The first thing we need to establish is the fact that procrastination is thought to come from an emotional reaction to whatever it is you are avoiding. Researchers call this phenomenon “mood repair”, where we avoid the uncomfortable feelings associated with our work by spending time on mood-enhancing activities, like playing games or spending time on our phones.

Facilitating remotely? Try these workshop ideas to keep the whole team hooked

Workshops are serious business — they tackle meaty material and move at a brisk pace, so it’s key to keep your team dialed in and following along. That was challenging enough for in-person workshops. For remote workshops, it can feel herculean. But great news — here are some creative ideas, tips, and techniques for grabbing and keeping your team’s attention from afar. Contributing Writer at Miro John Cockrell covers topics for Miro on all things remote collaboration.

Infographic: 10 Pros and Cons of Working Remotely

Remote working, working-at-home, telecommuting, and any other similar variations of terms that describe working outside the walls of a traditional office, are getting increased popularity in recent years. Before Covid 19 working from home was a luxury that many of us dreamed of. Seeing pictures of remote workers in some distant places was something that we all wished for (at least I know I did). But let’s be real. Not all that glitters is gold. Working from home has some pitfalls as well.

The Risks of Hybrid Work

Remote work has been one of the great success stories of the COVID-19 pandemic. It has made employees happier and more productive, and has provided major cost savings for some employers. Working remotely is now considered by many to be the future of work. Despite all the positives that workers have enjoyed while working from home, some people are still anxious to get back to the office. Some employers want their teams back where they can see them as soon as possible.

3 ways to keep your remote teams engaged

The shift to remote work has disrupted many traditional organizational processes and company cultures. Too many of our day-to-day activities are quite challenging to replicate virtually. Now, shoulder tapping and meetings have become even more of a burden, and it seems more difficult to keep employees feeling happy, appreciated, and engaged with their work and colleagues. The struggle is real.

3 ways to keep your remote teams engaged

The shift to remote work has disrupted many traditional organizational processes and company cultures. Too many of our day-to-day activities are quite challenging to replicate virtually. Now, shoulder tapping and meetings have become even more of a burden, and it seems more difficult to keep employees feeling happy, appreciated, and engaged with their work and colleagues. The struggle is real.

Is remote work working? A one year check-in

As of mid-March, 12 months have officially passed since hundreds of millions of people around the world began working remotely to help slow the spread of the newly emerging coronavirus. What many of us thought might be a month or so of “flattening the curve” has now been a full year of working from our homes, with far-reaching effects on our relationships, processes, and work habits.

10 Proven Benefits of Working Remotely for Organizations

Workplace flexibility is a key topic in the future of work that the pandemic has only accelerated. However, there are multiple benefits of employees working remotely for organizations that go beyond pandemic prevention. The future of work can’t be envisioned without flexibility. Companies across the world are asking employees to work from home. Hence, remote work has become the new normal for businesses and workers alike.

The Risks of Remote Desktop Security In 2021 & How to Overcome Them

Interested in learning about remote desktop security? With the COVID pandemic, most businesses had to transition to virtual work unprepared. And this became a prime opportunity for attackers to launch RDP (Remote Desktop Protocol) attacks on public-facing servers with unpatched vulnerabilities. Don’t worry. It’s never too late to work towards ensuring remote desktop security. In this article, we’ll cover everything about remote desktop security and its risks.

Remote Workforce Management: 12 Tips & Tools to Become a Better Leader

Remote workforce management became a hot topic more than ever during the global pandemic. But, remote work is here since long. Statistics show that about one in four workers in the US were working remotely before 2020. But since the start of the global lockdown, we have seen an astronomical increase in the number of people working remotely. Another recent study published by the Harvard Business School indicates that the trend is bound to continue.

13 Ways To Successfully Lead A Remote Team in 2021

Working outside of the office space has become more popular since the inception of the global pandemic. Some people were already working remotely before the lockdown and were familiar with the remote work model. Unfortunately, many organizations, forced to embrace remote work, are struggling to cope with the challenges of leading remote teams. Many virtual leaders do not know how to inspire productivity in remote employees.

How to Manage Toxic Employees in a Remote Workplace

Managing toxic people in the office is a nightmare. But when employees shift to working remotely and bring their unhealthy behavior with them, “nightmare” becomes an understatement when describing toxicity in the workplace. With most of the world’s organizations shifting to remote work, you just be prepared for all the challenges that come from working from home (WFH). And one of the challenges you must prepare for is dealing with toxic employees.

How to Keep Employee Retention High in the Era of Remote Work

People are usually reluctant to embrace change. But with the ongoing pandemic – something that nobody could’ve predicted – they were left with no choice. Remote workforces are now the new normal, with large and small businesses embracing the work-from-home arrangement. Although this new trend is still taking shape with many businesses still adjusting to it, one of the main challenges is employee retention.

The 8 Essential Entrepreneurial Skills You Need to Run an All-Remote Business

Throughout 2020, businesses scrambled to find ways to adapt their operations to accommodate all-remote workforces. For the most part, their efforts paid off. Studies have subsequently shown that the abrupt shift had a negligible effect on productivity. That new reality has changed the dynamics in the business world surrounding remote work. As a result, it’s beginning to look like some of the pandemic-driven changes will become permanent.

How to Make Your Zoom Meetings More Secure

During the first months of the last year, Zoom was a little known video conferencing platform with a few million users. However, the spread of Coronavirus across the globe forced businesses and organizations to make changes in their working models. Among them was adopting remote working practices, fostered by several communication and collaboration tools. This is where Zoom's popularity surged, with remote workers using the tool to conduct virtual meetings. However, the explosive popularity of Zoom created several cybersecurity ramifications. The unexpected growth exposed the platform to various security faults, vulnerabilities, and hackers. That said, below are some of the best practices to keep your Zoom meetings secure.

How to View Office 365 Service Health in CloudReady?

In today’s modern IT world, enterprises are looking to not only streamline their global monitoring operations but also facilitate access to reporting capabilities that provide insight into usage, uptime, and availability of SaaS services. Covid disrupted the work culture and our daily lives. With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available.

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Microsoft Teams Optimization for a Remote Workforce

Microsoft Teams is everywhere. Not surprisingly, during the pandemic, the number of daily active users for Teams increased to 75 million in 2020. More and more people are WFH and companies are becoming virtual. Personal meetings are fading now, and Teams poises to become the next best collaboration tool. According to a Riverbed study, 64% of US employees are now working from home because of the Covid pandemic. In turn, Microsoft Teams optimization has become a critical topic for Operations and Network personnel.

The 6 Types of Remote Workers You Will Encounter In Your Remote Team

Changes that occurred during 2020 cast a completely different light on remote workers. Suddenly, remote work became a reality for all of us. It was like an experiment for everyone to see how we could function in different environments, yet creating a unique ecosystem. Some of us decided it is great to work in a more familiar environment. Some of us decided to put the pro into ‘’procrastination’’.