Teams | Collaboration | Customer Service | Project Management

Still Switching Between Tools? Bring Team Communication Together | Troop Messenger #Shorts

Still switching between different tools for team communication? Troop Messenger brings team chat, audio & video calling, file sharing, and collaboration into one connected workspace — helping teams communicate and work together from one place. Discover a simpler way to keep your business communication connected.

One glance. You know exactly what needs fixing. #Shorts #SalesManagement #SalesDashboard

At a glance, you know. MTD Training's COO Kelli Grinter explains how dashboards give the sales team a live view of what's winning and what needs attention - and how a bit of personality (celebrity images, anyone?) makes performance tracking something people actually enjoy.

Daily Schedule Template: Free Excel Shift Roster and Hourly Planner

A daily schedule template does one of two things depending on who is using it. A manager uses it to put the right number of people on shift at the right hours. An individual uses it to block out a day by the hour. The template below covers both, in one Excel file. The manager version totals hours, calculates shift cost, and shows how many people are on shift during each hour of the day, which is the number most schedule templates never surface.

New Wire Drive Function: See Exactly How Much Storage Your Team Is Using

As teams share more files inside Wire Drive, one question keeps coming up: how much storage are we actually using? Today, we're answering it. Wire Drive now gives team admins a clear view of storage usage right in Team Management. A simple addition with a clear goal: better visibility, without added complexity.

EU AI Act in Financial Services: How to Manage AI Risk and Stay Compliant

AI is now part of banking and insurance processes under regulatory scrutiny in many organizations: credit scoring, insurance eligibility, employee monitoring, and surveillance of regulated conversations. The EU AI Act (also: AI Act) is the European Union's answer to the associated regulatory challenges and has the greatest impact on financial services firms.

What Financial Institutions Actually Need from Enterprise Communication Software

Most engineering teams who move into financial services arrive with a reasonable assumption: this will be normal software work with more paperwork. Same languages, same patterns, same delivery rhythm, plus some compliance forms at the end. That assumption survives about three weeks. Banking software development is not ordinary development with regulation bolted on. The regulation changes the shape of the work itself, what you build, in what order, how you prove it, and what "done" means.

How to Build an Agile Roadmap Your Whole Team Will Actually Follow

Most agile teams have a roadmap. Far fewer have one that the team actually follows. The gap is usually structural: the roadmap was built for a presentation, not for daily planning. It shows features and rough timelines, but nothing that connects to sprint work. When priorities shift, the roadmap stays frozen while the backlog moves on. An agile roadmap that works is built differently.