Teams | Collaboration | Customer Service | Project Management

A report by Forrester Research concluded that about 20% of all support tickets are related to passwords and unlocking an account. Another study concluded that the cost of a help desk call today averages around 30 Euro, which, undeniably is, quite high in terms of customer serviceability cost. Combining these two studies, it is not difficult to estimate the expenditure IT service desks would bear just to solve tickets related to account unlocking issues.

Great partnerships aren’t born, they’re made. See how organizations big and small use shared channels to connect teams at different companies

At Asana, we’re on a mission to help the world’s teams work together effortlessly. And to us, that means reducing work about work so teams have visibility and clarity into who’s doing what by when. The same is true even when team members are working remotely. From globally distributed organizations to teams that are thinking about remote work as a way to remain healthy, Asana can help you and your teammates stay connected, collaborate, and continue to hit your goals.

Remote work: let’s talk about it. Maybe you’re thinking about a work from home plan to keep you and your team healthy, or maybe you’re one of the 98% of employees who report wanting to work from home at least some of the time. But no matter where your team is located, you can work together effortlessly with the right tools and mutual trust.

If you’ve ever watched The Office, you might remember the episode when Dwight and Jim discover that their customers have been giving them terrible reviews. They’re in total and utter denial — “The reason that I got bad customer reviews is because I didn’t! There is a massive conspiracy going on here!” Dwight protests.

Thousands of Windows users have been asking the same question and wondering why Microsoft teams won’t uninstall. They delete Microsoft teams from their computers, but MS Teams, much like an uninvited guest launches itself back at boot. This is creepy and incredibly annoying because the app constantly pops up when a user turns their computer on. And, this brings us back to our question: why do Microsoft Teams keep installing itself?