Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How to overcome the biggest challenges in software R&D

“Every business is a software business.” Those words were first said by software-quality pioneer Watts Humphrey well over a decade ago. At the time it was a bold statement. Today, it’s table stakes. No matter your industry, you likely use or produce some combination of interactive websites, mobile apps, digitized services, software-enabled products, and even branded software applications across your business operations.

Collaboration platforms are the new work hub for technical teams

Since digitization has become the standard across all industries, more work is being done online. As a result, technical teams are playing an increasingly prominent role in the success of modern organizations. To keep pace with economic and market conditions, organizations require tighter timelines and streamlined budgets. This often creates more pressure to produce, maintain, and monitor software — which is forcing many technical and operational teams to do more with less.

Designing the future of Courier

Today, we are embarking on a significant redesign of Courier's interface consisting of some new things, some old things in new places, and an overall reorganization of the information architecture. This redesign aims to address the challenges that come with the growth of our platform, where increased size and number of features leads to increased complexity, resulting in a product that may not be as intuitive for new users.

How custom templates help roll out standard processes & activities across your business

Creating a new board from scratch can be time-consuming and results in a divergence of inconsistencies from the look and feel to methodology across projects. Custom templates help solve these challenges by providing a standardized starting point for your team’s work in Miro.

Art of Problem Solving: 11 Brilliant Problem Solving Methods and Techniques Nobody Taught You

No one likes problems, especially at work. However, they’re part of our everyday work routine. If you take a look at job ads online, many of them will list “problem solving techniques” as a necessity for the job role. The truth is that every job in the world requires the art of problem solving. From managing tasks to managing people, we don’t like feeling stuck, at work or outside of it.

Message limits, email open tracking, SendGrid import

We are excited to introduce Guard Rails, now in open beta for Courier, a feature that allows you to set upper limits on the number of messages sent per time period. Courier business plan customers can configure these limits globally, or per user, or per user per subscription topic. Exclusions for certain subscription topics can also be set up, ensuring essential messages are always delivered.