Teams | Collaboration | Customer Service | Project Management

Bring ideas to life faster with Miro Prototyping—no design tools or dev work required. In this 2-minute walkthrough, Rosalba Giuffrida, Group Product Manager at Miro, shows how she turns static screenshots into testable, interactive prototypes using AI. Whether you're working on websites, apps, or early product concepts, Miro Prototyping makes it easy to: Built for product managers, designers, and cross-functional teams working fast and iterating early. Give it a try — Miro Prototyping is free during Beta.

If you missed Relate 2025, this is your chance to catch up on the latest Copilot updates. Join our product experts as they walk through key new features, show how they work in practice, and explain how to use them in your Zendesk environment to improve productivity and get the most from Zendesk AI.

Freshworks CIO Ashwin Balla shares his perspective on his ‘always-evolving’ strategic role. In a career that has spanned sales, marketing, and engineering, Ballal has put empathy at the center. By putting himself in users' shoes, he's able to identify and eliminate pain points that technically-minded CIOs might never notice.

Discover how AI is transforming Agent Workspace in our latest Product Insights Exchange. On May 22, customers and Zendesk’s product team explored AI features like Agent Copilot through a live demo. We discussed feedback, previewed upcoming enhancements, and uncovered ways AI can boost agent workflows and support efficiency. A must-watch for anyone interested in the future of customer service powered by AI.

Learn how to enable messaging and use bot builder to create AI agents in Zendesk.