Teams | Collaboration | Customer Service | Project Management

Your business isn't generic, so your AI agents shouldn't be either. Zendesk Specialized Agents are built to reason, make decisions, and complete real work — so you can spend less time in meetings and more time driving results. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Your service desk may be working — but is it working as well as it should? If key processes, integrations, or know-how depend on one person, that’s not just a people problem. It may be an ITSM maturity gap. See where your service operation stands, benchmark your maturity, and uncover where you can improve next. Vivantio — When Service Matters. Our solutions are designed for teams that put service first.

Learn how to run payroll in Apploye: set each member's pay rate, see what you owe, mark payments as paid, record one-time payments, and export a payroll report. Apploye doesn't send money itself — Payroll is your record of what's owed and what's paid.

In this episode of How We Work, host Dominik Katz sits down with Josh Morales from Miro to talk about how UX research actually happens inside a fast-moving product team. Recorded live at UXDX, the conversation goes behind the scenes on building a research practice, partnering closely with product and design, and the habits that help research findings truly shape decisions. Whether you're a UX researcher, product manager, or designer curious about how Miro approaches user research, this episode offers a candid look at the people and processes behind the product.