Teams | Collaboration | Customer Service | Project Management

Giving AI agents design system context from the terminal: what we learned building a CLI

Earlier this year, we wrote about turning Atlassian Design System guidance into structured content that AI agents can actually use. Since then, agents have reached that content through our MCP server tools and an agent skill. We recently added a third distribution method: a command-line tool. The first question from our own engineers was a fair one: Why ship a CLI when you already have an MCP server?

Property Maintenance Management Software | Nifty + Free Template

Manage property maintenance requests in one organized workflow with Nifty. In this walkthrough, we show how property managers and real estate teams can use Nifty to track maintenance requests across properties, assign work, set due dates, manage contractors, and keep everything visible in one place. The template shown in this video is ready to use, so you can start with the same workflow instead of building it from scratch.

Turn an Idea Into a Working App With AI (No Code)

"Wait, Miro can do this?" That's the reaction Kusuma Sukma gets when he runs educational workshops for digital nomads in Bali — watching people turn a half-formed idea into an app they can actually click through, without writing a single line of code. In this community story, Kusuma walks through his AI-assisted product development flow: mapping out the idea in Miro, then connecting to Lovable via MCP to turn it into a working prototype. He used it to tackle a problem close to home — an app that lets locals in Bali report trash in their area and rallies volunteers to help clear it.

AI time logging: your timesheet, already written

Open the Log Time modal in Teamwork.com, click over to the Log my day tab, and the entries are already there: an hour on a client kickoff call, thirty minutes on competitor research, two hours drafting a homepage design. Teamwork.com built each of these from the tasks and projects you actually worked in today, before you typed a single word.

What Is a Ticketing System?

Picking a ticketing system for an internal IT team comes down to one practical question: how quickly can an employee get unblocked when a laptop dies, an account locks them out, or a piece of software stops working. When requests scatter across email, Slack DMs, and hallway conversations, nothing gets a real owner, nothing gets tracked, and the same problem gets reported three different ways before anyone touches it.

Why Context Matters More Than Speed in Business Communication

A message lands in a work chat: “Can you update this before lunch?” It is quick, direct, and almost useless without context. Which version needs updating? What changed? Who asked for it? Is there a file somewhere? A fast message can still create slow work when the person receiving it has to reconstruct everything that was left out. Modern teams are very good at moving information quickly.

WhatsApp Ticketing System: How to Set it up With InvGate Service Management

A WhatsApp ticketing system helps support teams deal with a problem many organizations already face: employees asking for help through chat instead of formal support channels. Employees rarely think in terms of “support channels.” When they need assistance, they simply open the tool closest at hand. In many workplaces, that means sending a quick message through WhatsApp.

Outcome-as-a-Service (OaaS): Why AI Is Changing the Future of Enterprise Software

AI has changed how much software can do—but has the SaaS model kept up? As enterprises adopt more AI tools, they are also dealing with software sprawl, rising AI costs, complex implementations, and the challenge of turning AI capabilities into measurable business results. This is where Outcome-as-a-Service (OaaS) comes in. In this video, we explore why organizations may be moving from simply buying access to software toward paying for measurable outcomes and execution.