Teams | Collaboration | Customer Service | Project Management

teamwork

10 Smartsheet alternatives that connect delivery to margin

Sep 25, 2026 By Ben Brigden In Teamwork
Most searches for Smartsheet alternatives begin with a question I could never answer fast at an agency: are we actually making money on this account? I'd have four browser tabs open and still be stuck. One tab held the project plan, one the timesheets, one a finance export, and one a sheet nobody trusted. By the time I stitched them together, the month had closed and we'd already spent the margin. That's the trap with spreadsheet sprawl: the work is visible, but the money isn't.
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teamwork

How to bill a client without leaving money on the table

Sep 25, 2026 By Alex York In Teamwork
Most guides on how to bill a client stop at the invoice: pick Net 30, send a tidy PDF, chase the late payers. That is the paperwork, not the billing. Billing a client profitably is a commercial decision you make long before the invoice goes out, and getting it wrong drains margin every single month. This guide reframes billing as a four-rung climb from work done to margin banked. Expect real numbers and the moves that actually shift the outcome.
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How Much Time Does Your Team Waste Switching Apps? | Troop Messenger #shortsvideo

Sep 24, 2026 By Troop Messenger In Troop Messenger
How much time does your team waste switching between different apps? Constantly moving between chat, calls, files, screen sharing, and collaboration tools can make everyday teamwork more complicated. Troop Messenger brings team communication and collaboration together in one connected workspace — helping teams chat, call, share files, collaborate, and get more done. Chat Calls File Sharing Screen Sharing Team Collaboration.
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Command by Asana

Sep 24, 2026 By Asana In Asana
Shipping software takes more than generating code. The decisions, specs, tickets, dependencies, and release plans all have to move with it. Introducing Command by Asana, the planning and product development system for builders. Command gives engineers and coding agents the shared context they need to move work from plan to release. Release forecasts stay current as the work changes, risks surface before they become delays, and leaders can see where delivery stands without another status meeting.
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Slack School | Start Building with Slack Code

Sep 24, 2026 By Slack In Slack
Why code alone when you can build together? Slack Code brings your team and agents into one shared space to build, review, and keep work moving. In this episode, you’ll learn how to collaborate with agents, review code diffs, preview HTML, and get feedback from the team — all without leaving Slack. Class dismissed!
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teamwork

Margin erosion in professional services: why it starts before you ever see it

Sep 24, 2026 By Ben Brigden In Teamwork
You didn't lose that margin at the month-end close. You lost it three weeks earlier, on a Tuesday, when a senior consultant absorbed two days of "quick tweaks" that never hit a change order. The close is just when you found out. That delay between losing margin and seeing it is the whole problem. It's why margin erosion in professional services keeps happening to firms that swear they run a tight ship. This guide breaks down what erosion really is and the four places it leaks.
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teamwork

7 best project invoicing software tools for 2026

Sep 24, 2026 By Ben Brigden In Teamwork
Strong work deserves an invoice that reflects it accurately, yet I keep seeing the opposite across service teams. You deliver good results all month, then lose two days rebuilding what happened from timesheets, threads, and memory before you can bill. By the time the invoice goes out, few people could defend a single line on it. That gap between delivered work and the client invoice is where margin quietly slips. It usually starts when time tracking and invoicing live in separate places.
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teamwork

Pipeline to project handoff: how to move a won deal into delivery without losing what you sold

Sep 24, 2026 By Ben Brigden In Teamwork
A closed-won deal should be the easiest project you ever start. You already know the client, the work, and the budget. So why does delivery so often begin from a cold start, digging through a CRM and a sales rep's memory to rebuild what sales promised? That gap is the pipeline to project handoff, and most teams treat it as an afterthought. This guide gives you a framework: the Handoff Ledger.
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