Teams | Collaboration | Customer Service | Project Management

Remote Work Acceptable Use & Employee Monitoring Policy Template (2026 Guide): Free Sample for IT Leaders

Just providing employees with laptops and VPNs will not be sufficient for protecting a distributed workforce in 2026; IT managers will also have to put in place a framework, that is, a written agreement which outlines network access, the rules concerning data loss prevention (DLP), and the way in which employees are to be monitored so as to take into account both security issues and the legal nuances of current state privacy laws.

Element partners with Arawa to bring sovereign, open-standard federated communications to French local authorities

We’re delighted to announce that we’re now working with Arawa to support France's “fédération Matrix des collectivités.” Arawa has just started working with Adullact, the non-profit coordinating the usage of open source software within local authorities, and Déclic, the federation of OPSN (Public Digital Service Operators), to deliver and support its “Matrix pour les collectivités” project.

How to improve intranet adoption and employee engagement

Improving intranet adoption starts with identifying why employees ignore it. To succeed, secure visible executive support, define clear metrics, and prove the intranet’s value to your teams. Then, optimize navigation and search, integrate the platform into daily workflows, and empower managers to lead the way. When the intranet becomes the fastest, most trusted source of truth, engagement will follow.

Stop Using AI Just to Cut Costs - Think Top-Line Growth | AI Strategy

AI strategy, AI for business, artificial intelligence, AI automation, AI transformation, AI and revenue growth, top-line growth, business transformation, AI innovation, generative AI, enterprise AI, AI business strategy, digital transformation, AI opportunities, future of AIMost companies are using AI to automate existing work, reduce costs, and improve efficiency. But what if that’s only the beginning?

Too Many Apps? Simplify Team Collaboration with Troop Messenger

Too many apps. Too much switching. One platform can simplify your team collaboration. Troop Messenger brings your team's messaging, calls, file sharing, collaboration, and productivity tools together in one secure platform. Instead of switching between multiple apps, teams can communicate and collaborate from one centralized workspace. Why Troop Messenger? Team Messaging & Group Chats Audio & Video Calls File Sharing Screen Sharing Team Collaboration Secure Business Communication Cloud & On-Premise Deployment Cross-Platform Access.

Build a Better Product Workflow in Miro

Inefficient product workflows slow down delivery, create confusion, and waste resources. In this video, we walk through four Miro templates that help product managers identify bottlenecks with Value Stream Mapping, structure development phases from discovery to deployment, streamline feature prioritization with Epic and Feature Roadmap Planning, and measure workflow improvements over time. Less friction. Faster delivery. More predictable outcomes.

Asana Service Management

Introducing Asana Service Management, the AI-native enterprise service management solution. One intake point for every department. No matter what an employee needs, they have a single place to ask, and every request routes to the right team automatically. AI handles the routine stuff on the spot. Forgot your password? Reset in seconds. Benefits question? Answered. Your team gets time back for the work that actually needs a human.

Test, refine, and publish with confidence: Meet Test Mode Assistant | Zendesk

Getting stuck on an app issue shouldn’t stop a custom app from going live. In customer feedback, troubleshooting issues during live testing has emerged as the biggest barrier to finishing and publishing an app. That’s why we built the Test Mode Assistant in Zendesk App Builder. Test Mode Assistant is an AI assistant built directly into Test Mode. As builders test their apps with live data, it helps them move forward by.

How to Manage Work Inside a Ticket With Tasks in InvGate Service

A new hire's onboarding request looks like one ticket, but it's rarely one job. IT needs to provision a laptop and set up accounts, facilities needs to prepare a desk and badge, and the hiring manager's team needs to grant access to specific tools. If the ticket stays as a single item assigned to one agent, someone ends up chasing three teams over email or Slack just to know if the laptop is ready before the start date. This is where a ticket and a piece of work stop being the same thing.