Teams | Collaboration | Customer Service | Project Management

In this episode, we’re looking at permissions: the subtle art of setting up roles so your team can focus on their work without the distraction of extra buttons or complex settings. We’ll show you how permissions work alongside user roles to control access, what they look like in a free workspace, and how they evolve as your Slack plan changes. Class dismissed!

Ready to see AI agents power real teamwork inside the tools you already use? What you’ll see in action: About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Meet the next evolution of teamwork with Rovo at Work—spotlighting Atlassian’s AI agents in action. See how AI agents are working alongside humans to transform teamwork—right inside the tools you already use. In this video, you’ll learn: Watch now to see how AI can move your most critical work forward. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Are you drowning in data but starving for clarity? In this insightful webinar, Yug Malik and Shivangi from Time Champ explore how organisations are shifting from reactive management to proactive leadership using AI-driven Workforce Intelligence. Most leaders today deal with "The Illusion of Control" dashboards full of green lights while teams are silently building toward burnout and attrition. We break down why traditional tracking isn't enough and how to spot the "hidden patterns" of work before they impact your bottom line.

Learn how to transform AI from a tool that just answers questions into an active collaborator that can access your Miro boards to visualize complex codebases and generate working applications. In this tutorial, we demonstrate the power of the Miro Model Context Protocol (MCP) server. We walk through connecting the protocol via the Claude Desktop Connector and showcase real-world engineering use cases, including repository visualization and context-driven app generation.

Attachments often contain sensitive information — and keeping them longer than necessary can increase risk and storage costs. Attachment deletion schedules let admins automatically delete attachments from closed and archived tickets based on flexible conditions like ticket age, group, tags, or brand. This helps teams maintain control and simplify security—automated attachment management reduces manual work while keeping your Zendesk workspace secure, auditable, and compliant.

Miro Sidekicks are AI teammates that work right on your canvas, helping you go from idea to action faster. Sidekicks are part of Miro's AI Workflows, designed to keep your team moving without switching tools or losing context. In this tutorial, we cover the basics: how to open Sidekicks, browse the expert library (Agile Coaches, Product Leaders, Marketing Experts, and more), and set a default Sidekick for your board so everyone stays aligned.

Stop being the busiest person in the room! Here’s how to get recognition for your AI-driven work. You’re using AI to move faster, produce more, and check off tasks at an impossible pace—but why doesn't that extra output translate to the recognition you deserve? If you're a high-performer wondering how to stand out in the AI-driven workplace, you're not alone. Speed and output alone no longer guarantee visibility, recognition, or career growth.

Time management starts with better systems.

The rules of customer service are changing. Zendesk CTO Adrian McDermott takes us through where the industry, and Zendesk, is headed next. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.