Teams | Collaboration | Customer Service | Project Management

If you’ve ever said, “I should make a spreadsheet for that,” this video is for you. See how lists can help your team stay organized, assign work, track progress, create custom views and automate tasks without ever leaving Slack. Class dismissed!

Welcome to the February edition of What’s new in Asana. Key moments: Task types in synced bundles: Deploy and sync shareable custom task types across projects with bundles.

In 2026, many HR teams in India are still relying on multiple Excel sheets to track employee productivity. This results in nearly 4 hours wasted every day, 88 hours every month, and 1,056 hours every year. Despite all this manual effort, most teams still don’t have a clear answer to a simple question—who is actually productive? This is the reality for many Indian businesses today.

Enhance your quality management system by embedding it into everyday business processes. Use controlled document management and learning requirements to ensure your staff always follows the most current procedures. Automate the traceability of issues, as well as corrective and preventive actions. Streamline audits with automated evidence from version control and audit trails. To succeed, organizations need a quality management strategy that boosts employee productivity, ensures accessible information, and aligns workflows with company policies.

Welcome to the future of Client Information Management. This short animated video shows how M-Files empowers professional services firms to: Boost staff productivity Ensure client confidentiality Accelerate onboarding Eliminate errors Automate secure document sharing and audits With M-Files, your team can win and retain more clients by delivering secure, accurate, and efficient client engagements—every time.

Welcome to How We Work, a podcast hosted by Dominik Katz where we go from idea to impact. Each episode, we sit down with product leaders to unpack how they actually work across the product delivery lifecycle — how they discover, define, and deliver value. In this first episode, Dominik talks with Łukasz Sągol, Head of Intelligent Workflows, Integrations and Community at Miro. They dive into the rituals that keep his team aligned, how they scale product work, and how AI is shaping the way they build.

As AI agents handle more customer conversations, knowing how they perform matters. AI Agent QA lets teams evaluate AI agent conversations using the same QA tools as human agents. Automatically or manually review bot interactions with scorecards, track results in dashboards, and monitor key metrics like escalations to refine AI workflows and improve support quality. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Miro Flows transforms how teams move from initial ideas to final execution. If you've ever had a great kickoff meeting only to watch momentum die three weeks later while everyone's confused about next steps, this changes everything. Imagine taking customer research notes and watching them automatically flow into insight reports, product roadmaps, go-to-market strategies, and leadership presentations, all while your team is still in the room together. No more switching between siloed tools, waiting days for async feedback, or spending weeks before realizing you need to start over.

If you’ve ever said, “I should make a spreadsheet for that,” this video is for you. See how lists can help your team stay organized, assign work, track progress, create custom views and automate tasks without ever leaving Slack. Class dismissed!

Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.