Teams | Collaboration | Customer Service | Project Management

Zendesk WFM: Initial setup and defining agent work

Join Quincy from Zendesk as he walks you through the essentials of setting up Workforce Management. In this first session, learn how to configure admin settings, manage teams and roles, define agent activities, and organize work streams for better forecasting and scheduling. Perfect for admins getting started with Zendesk WFM. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to add context to Jira work items with Rovo AI

Turn vague work items into clear, actionable tasks in seconds. In this tutorial, we’ll show how Rovo to enriches your work items with intelligent context and descriptions so your team knows exactly what to do. Timestamps: About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

How To Create a Prototype Fast in Miro | Updated 2026

No design skills? No problem. Miro Prototypes lets you go from a blank board to a clickable prototype in minutes, just describe what you want. Three ways to create prototypes covered here: From there, refine everything with simple prompts: swap layouts, adjust flows, localize copy, compare versions side by side. Or go manual with the drag-and-drop library, buttons, sliders, whatever you need. Chapters.

How Sysgroup automates success with Zoho Projects

Sysgroup, a managed services leader in technological transformation, uses Zoho Projects integrated with Zoho CRM and Zoho Flow to auto-generate the correct project templates when the appropriate sales order type is placed. This ensures seamless task management and rapid value delivery for customers across multiple divisions.

How Marketing Teams Use Miro Flows to Speed Up Creative | Tutorial

If you work in marketing, you know the pain: campaign inputs scattered across Miro boards, Slack threads, brand guidelines buried somewhere, and hours spent organizing everything before you can even start briefing the design team. In this video, a Global Campaigns Lead at Miro shows how to use Miro Flows to go from scattered references to a structured creative brief with drafted mock-ups—all in minutes instead of hours or days.