Teams | Collaboration | Customer Service | Project Management

Learn how to adjust your support emails to match your branding.

In this session from the Geckoboard Breakfast event, Lumi Fagbure, Founder of advoCX and former Zendesk Professional Services consultant, shares a practical and very real world look at how AI is reshaping reporting for support teams. Lumi explains why traditional volume reporting is no longer enough and how teams can use AI driven signals to understand what customers want, where processes fall down, and how well automation is working.

Manual timesheets don’t slow you down because they’re hard. They slow you down because they break your focus. Most teams in IT services, agencies, BPOs, and operations face the same problem: This isn’t a “productivity” problem, it’s a visibility problem. What if your time could track itself? That’s what our new Work Intelligence system does. It watches work in the background and builds a full, fair, and clear timesheet for you. No typing. No guessing. No stress.

Jira Plans takes the complexity out of capacity planning, empowering teams to work smarter and achieve more. In this video, Principal Product Manager Irene Ongkowidjaja provides a step-by-step walkthrough of how Jira Plans enables you to visualize team capacity, identify potential bottlenecks, and make informed decisions about resource allocation.

Apploye Manual Time Entry Tutorial | Step-by-Step Guide Forgot to turn on/off the time tracker app? Need to log work hours manually in Apploye? This tutorial will show you exactly how to use the Manual Time Entry feature in Apploye. Whether you need to add missed hours, correct an entry, or track offline work, we’ve got you covered! What You’ll Learn: How to enable & configure manual time entry Step-by-step process for adding manual time Managing & editing manual time logs Best practices for accurate time tracking.

In this webinar, we explored a growing blind spot for modern organisations: how under-used tools silently drain budgets, clog renewals and weaken decision-making. We demonstrated how visibility, not guesswork, turned scattered subscriptions into a clear optimisation plan. The session showed practical steps to find unused licences, reallocate seats, and negotiate vendor terms with evidence-backed usage data.

Workspaces are a new way of accessing information relevant to you, giving you context-first user experience that makes work automatically available in the right business context. Workspaces help individuals and teams work faster and make better decisions by connecting documents, clients, projects, products and processes in clear, context-driven views, as well as allowing user start directly from the context of their role and use case and jump straight to the things that matter the most for their work.

We’re bringing a ton of great, new features right to where all your conversations (and magic) happen every day. Relive to see how we’re making work simpler, smarter, and a whole lot more fun.

In this closing keynote from the Work Innovation Summit New York 2025, Microsoft’s Andrew Lindsay joins Asana to explore how AI is reshaping work, what separates fast-moving organizations from the rest, and why clarity of vision is becoming a decisive competitive advantage. He shares real-world insights on AI adoption across industries, how leaders can balance innovation with trust and security, and why taking bold, informed risks is essential in a rapidly shifting landscape.

Learn how Asana admins can manage app integrations to keep teams secure, connected, and productive. This video walks through key admin settings—like controlling guest access, reviewing app approval requests, understanding permission scopes, and blocking apps that don’t meet your security needs. You’ll see how to use the Admin Console to monitor usage, maintain compliance, and ensure your tech stack works seamlessly with Asana.