Teams | Collaboration | Customer Service | Project Management

Your team’s ideas already start in Miro and now you can turn them into editable prototypes in minutes. Use the context already on your board to generate, refine, and iterate on concepts together. Drop in a screenshot, explore new directions with AI, or evolve existing flows without starting from scratch. Click through your ideas, gather feedback early, and make confident decisions before moving to design or code.

Now that OpenAI brought Codex, their AI coding agent, into Slack, it’s like having a brand new software engineer on your team. You can have Codex analyze issues, write pull requests, and manage different tasks — all without ever leaving the flow of work.

Discover how Zendesk’s Approval Requests can simplify and automate your approval processes!

Missed our live session? Here’s your chance to watch the full recording of “Remote, Not Removed: Making Distributed Teams Actually Work.” In this webinar, Abhishek breaks down the real challenges remote teams face today, not management, but visibility. When you can't see what's moving forward or what’s stuck, productivity, accountability, and outcomes all suffer. This session focuses on the practical, data-driven habits that help distributed teams stay aligned, productive, and independent without micromanaging.

Learn how to set and change your agents’ reporting permissions and access in Zendesk analytics.

Learn how to find and manage your live chat settings in the Chat dashboard as a Chat admin.

On October 14th, thousands gathered at Brooklyn's Domino Sugar Factory for Canvas 25, Miro's biggest event of the year. See the highlights from a day packed with product announcements, live demos, and insights from Miro's leadership team on how AI is transforming team collaboration. From new Miro AI features to platform updates that help teams work faster and smarter, Canvas 25 showcased what's next for the AI innovation workspace.

With workflows, the routines of the organization can be widely automated and tasks can be assigned to the right people at the right time. Users receive e-mail notifications about task-related issues, and managers can monitor task progress and approve completed tasks. Other Helpful Resources: - For more information about Training and Learning solutions.

Build a simple workflow using Slack Workflow Builder. We'll walk you through how to get started, consider user input, post messages or emoji reactions, and more. Build alongside us in your own sandbox. It’s easier than you think. Class dismissed!

This guide shows you how to download your Zendesk QA reviews dashboard, select the right format, and customize what data appears. Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.