Teams | Collaboration | Customer Service | Project Management

April’s roundup is all about giving you more control and clarity across your work—from the new Insights Panel that brings customizable, widget-based reporting into a single view, to deeper AI integrations with Claude Cowork for real-time project insights. We’ve also introduced more flexible quote settings, expanded automation capabilities across the platform, and given you more visibility over Scheduled Reports.

Meta is tracking employees. But that’s not what workforce analytics is.

Discover the latest 15+ best time keeping software 2026 in this blog. Today we will give you a detailed insight into the world of time keeping.

Fragmented and siloed systems, manual processes, outdated workflows—today’s manufacturers have no time for this.

Find out why you may need to monitor freelancer work, including key pros and cons that affect productivity, quality, accountability, and trust in teams.

Learn employee conversation recording laws, consent rules, and compliance tips to monitor workplace communication without violating employee privacy or trust.

AI is rapidly changing how teams build, decide, and ship. But here’s what the teams in the lead have already figured out: the difference between AI that’s helpful and AI that’s truly transformative comes down to three things. The context you feed it. The speed at which your team can get on the same page. And whether you’re building on your team’s collective intelligence — not just one person’s prompt.

Projects are super important to a service-based business. But the actual intake process can be complicated, usually due to a lack of organization and formal processes. How do you decide what to take on? How do you make sure you don’t overpromise and underdeliver? The answer is a Project Intake Process, and if you aren’t using PSA (Professional Services Automation) software like OneDesk to handle it, you’re probably working harder than you need to.

Mobile apps in 2026 are moving beyond static screens and basic forms. Users expect apps that anticipate needs, understand input, and adapt in real time. React Native combined with AI provides a clear path to build cross-platform apps that feel smart and responsive on both iOS and Android.

This month’s theme is data centralization and precision. From purpose-built apps in Scoro that will help you retire those last few fragmented spreadsheets, booking tool improvements, and new and improved finance integrations – every team will find useful updates in this release to improve their operational efficiency and data precision.