Teams | Collaboration | Customer Service | Project Management

Most teams track productivity. Few know what good actually looks like. Measuring productivity is easy. Understanding it is harder. Hours logged, tasks completed, revenue per head — these numbers only tell you so much. Without context, you can not tell if your team is performing well or just staying busy. That is where productivity benchmarks come in. They give you a reference point so performance data actually means something.

Project planning rarely starts with task assignment locked in. You know the work that needs to happen, but the exact people? That often comes later. Until now, tasks in Teamwork.com required you to assign work to a specific user or team from the start. That created friction during early-stage planning, especially when task assignment decisions were still evolving.

Internal communications teams are being pulled into enterprise AI strategy at a scale the org chart doesn’t reflect. They’re shaping rollout plans, building adoption workstreams, and managing the human side of AI implementation — on top of their existing responsibilities.

At its recent Digital Workplace Summit in London, Gartner revealed that by 2027, at least 60% of AI initiatives will fail to meet expectations with change resistance, not technology, the primary cause. The source of that resistance is well documented.

Search for “automatic project progress tracking software” and you’ll find dozens of tools promising the same thing. Most of them don’t deliver. Some still require teams to manually update project percentages every week. Others only track completed tasks and leave milestone reporting to project managers. A few show polished progress bars, but behind the scenes, someone still has to maintain everything manually. That usually works for a while.

You open your project tracker and see a milestone marked as 60% complete. The problem is that nobody remembers why it’s 60%. That number was updated three weeks ago. Since then, several tasks have been completed, priorities have shifted, and the team has moved on to other work. Yet the progress percentage hasn’t changed because someone has to update it manually. This happens in more projects than most teams admit.

Billable hours are time charged to clients for project work. Non-billable hours are necessary business tasks like admin or meetings that can’t be invoiced.

The best apps for daily planning in 2026 are Todoist, Notion, Google Calendar, TickTick, Any.do, Microsoft To Do, Troop Messenger, and Structured each built for a different planning style, budget, and type of user. Daily planning is one of the simplest habits with one of the highest returns. The right app removes friction from your day helping you capture tasks, schedule your time, build consistent routines, and stay focused on what actually matters instead of reacting to whatever arrives first.

Enterprises are rethinking their communication infrastructure due to growing concerns about vendor lock-in, US cloud jurisdiction, cyberattacks targeting collaboration systems, stricter compliance requirements, and growing pressure around AI and data governance. Open source communication platforms have become part of the solution because they offer greater visibility, deployment control, and infrastructure independence.

Most problems with staffing don’t just happen overnight. For example, talent shortages quietly build until a project stops. Again, a team keeps working overtime week after week. Meanwhile, you see a hiring request shows up three months too late. These signs pile up slowly until you fall behind. With workforce forecasting, you can catch those problems sooner. You can check what’s coming, notice the weak points, and prepare ahead of time.