Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How Sharpist is using Miro to scale employee well-being

Sharpist is on a mission to create a healthier, more self-aware global workforce. CEO and Co-Founder, Hendrik Schriefer, describes Sharpist as “the first platform of its kind bringing your employees a personalized and effective way to learn and grow.” With a network of over 500 internationally certified business coaches, Sharpist provides digital coaching in the form of video, microlearning, and personalized e-learning modules from MIT and other world-renowned experts.

How to disrupt endless meetings and turn ideas into action

In this panel discussion, learn about three inspiring real-world workshops from employees at Wily, a design sprint agency, and students and staff from Winthrop University. Watch as they share best practices and lessons learned on redesigning experiences for the post-Covid environment and organizational issues related to diversity, equity, and inclusion.

4 Reasons Why Collaboration is Crucial for Exceptional Customer Service

Offering outstanding customer service is critical if you wish to retain customers and grow your business. However, exceptional customer support is more than just providing answers to user queries. It is, in fact, a part of the promise you make to your customers – it is the voice and face of your company.

Simpplr ranked as a "Market Leader" in Employee Intranet Software by Featured Customers

FeaturedCustomers, a customer reference platform for B2B business software & services, has just released their Spring 2021 Customer Success Report for Employee Intranet Software category and Simpplr is proud to announce that we’ve been recognized as a market leader. Market Leaders are vendors with a substantial customer base & market share. Market Leaders have the highest ratio of customer reference content, content quality score, and social media presence relative to company size.

How to get started with Mattermost on Kubernetes in just a few minutes

Since it first appeared in June 2014, Kubernetes has become something of a household name, at least in houses developers live in. The open source container orchestration platform makes challenges like load balancing, secret management, and portability a cinch and makes it easy to orchestrate large, highly scalable and distributed systems.

8 Best Contact Center Software for 2021

For any company, its customer service is a major driving force behind its growth. And with the right contact center software, you can improve the customer experience while making your support team’s job easier. You’ll be able to resolve queries and reach out to potential customers across multiple channels with ease. But with a wide variety of contact center software available today, which one should you go for?

How Lake | Flato uses Miro to create inclusive architecture

As the top-ranked architecture firm in the United States, Lake | Flato knows there’s more to great buildings than crisp lines and slick designs. Sustainability, collaboration, and inclusion are at the heart of LF’s design philosophy, and they strive to make every project fit organically into its place — which includes the nature and culture around it.

How To Keep Your Employees Connected and Engaged While Working Remotely

Between 2005 to 2017, there was a 159% increase in remote work. Even prior to the Covid-19 pandemic, remote work was growing at an exponential rate. This is due to the increased demand for flexible work schedules and recent advancements in technology. As a result of the pandemic, there was an additional surge of remote workers. Approximately half of the American workforce is currently working from home.