Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Fix the Rift: How to Achieve Better Alignment Between Sales and Marketing Teams

Sales and marketing share the same goal of driving business growth, so why do they continuously fail to achieve alignment? Freshworks has been examining the long-standing causes of this misalignment, which has been exacerbated by the 2020-21 pandemic. In our recent ‘Fix the Rift’ webinar, we explored the divide between sales and marketing, its impact, and how technology can help bridge this gap.

Mattermost plugins: The server side

In the first article in this series, we explained how to set up your developer environment to begin creating Mattermost plugins. In the second, we examined the structure of server-side and web app plugins and how to deploy them. Now, it’s time to dive deeper into the server side of the application, which is written in Golang.

June 2021: Calendar Improvements, New Permissions, And More | Scoro

With teams working from different corners of the world, making plans with your team and finding a suitable time slot for a call can be tricky. With this update, we’ve taken on our Calendar, making it possible for you to effortlessly set up team meetings with clear insight into your team’s schedule and resource availability. Plus, we’ve added a couple of new permissions for increased flexibility and granularity when it comes to defining your teams’ workflows.

What is Courier | 30 Second Pitch | CodeStory S4E13 | Troy Goode | Notifications | multi-channel

Courier is the fastest way to design your notifications once and deliver them through push notifications, direct messages like Slack and Facebook Messenger, SMS, and email–with a single Courier API rather than having to integrate each provider API separately.