Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How to build & deploy Conversational IT Support in 10 Mins

Mar 26, 2021 By Workativ In Workativ
This video shows how admins can build & deploy an effective conversational IT support chatbot in Teams in less than 10 minutes "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we will cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with a end-user chatbot IT support scenarios.
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How to build IT Helpdesk Chatbot in 10 Mins

Mar 26, 2021 By Workativ In Workativ
This video presents how admins can build & deploy an effective IT helpdesk chatbot in Teams in less than 10 minutes "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we will cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with a end-user chatbot IT support scenarios.
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How to build Conversational AI Chatbot in 10 Mins

Mar 26, 2021 By Workativ In Workativ
Deploy no code conversational AI chatbot using Workativ Assistant Platform within 10 minutes "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we would cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with end-user chatbot scenarios for employee support
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How to build & deploy Conversational HR Support in 10 Mins

Mar 26, 2021 By Workativ In Workativ
See how an HR admin builds and deploys a powerful conversational HR support chatbot in Teams for employees in less than 10 minutes "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we would cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with a end-user chatbot for HR support scenarios
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How to build Virtual Agent in 10 Mins

Mar 26, 2021 By Workativ In Workativ
Learn how to create an intelligent Virtual Agent with workflow automation capabilities in less than 10 minutes "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we would cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with a end-user chatbot for employee support
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How to build HR Chatbot in 10 Mins

Mar 26, 2021 By Workativ In Workativ
See how an HR admin builds and deploys a powerful HR chatbot in Teams for employees in less than 10 minutes "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we would cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with an end-user chatbot for HR support scenarios
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Courier | Building User Notifications strategy at scale | Tommy Dang | Liza Gurtin

Mar 25, 2021 By Courier In Courier
For our first notifications meetup, we're joined by Liza Gurtin, former Product Lead at Slack, and Tommy Dang, Product & Engineering Lead at Airbnb. Liza and Tommy share their experience building multi-channel notifications that reach millions of users everyday.
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zendesk

How social advocacy is shaping retail consumer trends

Mar 25, 2021 By Erin Hueffner In Zendesk

The world is changing and so is the way we shop. A few years ago, consumers made it clear that it’s no longer just about which tee is the softest. They wanted to know if the tee was made in a sustainable way, without using forced or underpaid labor. Now, coming out of the COVID-19 pandemic and social uprisings of 2020, shoppers also want—and expect—brands to speak up for social justice.

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Convene

Tips to Enhance Cybersecurity among Banks in Africa

Mar 25, 2021 By Trisha Ilarde In Convene

The first step in enhancing cybersecurity is acknowledging that cyber attackers do not rest, especially now that most transactions are online. Africa has recently experienced frequent attacks on cybersecurity, increasing the global risk for information leakage. Cyber threats usually target those in the financial sector, and today, the probability is higher due to lockdowns and sudden high reliance on digital processes.

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