The latest News and Information on Collaboration, tools and related technologies.
Good customers are hard to find; keeping them is crucial. We are working in a much-changed, digital-first economy where it’s all too easy for people to click away if they don’t get what they need. They want their issues solved quickly—preferably on first contact—and they want to feel heard. But too often, customer service teams run up against barriers.
Sara is an SEO Strategist at Rocket.Chat. She is passionate about topics around digital transformation, workplace experience, open source, and data privacy and security. Sara Ana Cemazar Open-source software is undoubtedly gaining traction. Even though the open-source community has been active in their promotion of open source advantages for years, there have never been more open-source projects in use than today.
EMS, Element’s Matrix hosting platform, has launched a fully managed Signal Bridging service (based on Matrix community contributor Tulir's open source mautrix-signal bridge) to help enterprises address all sorts of issues around the use of Signal in the workplace. The fully managed Signal Bridging service allows EMS customers to.
Are you running a firm and looking for a better space for your company/firm to connect with customers, and set up a better place for employees on a single platform, and thinking about switching off Microsoft teams here. Thinking about How do I get rid of Microsoft teams. Here We have the 10 best Microsoft Teams alternatives?.