Teams | Collaboration | Customer Service | Project Management

We’re excited to announce the launch of Rocket.Chat’s new Facebook Messenger App, built to improve customer service efficiency on the go-to messaging app for over 1.3 billion worldwide users. The 2.0 version of the app is a more robust integration with new features that the 1.0 version didn’t offer, such as message automation and customization. This will enable Rocket.Chat users to streamline their customer service efforts while building an exceptional customer experience.

The world’s leading software review and selection platform recognized Simpplr as the highest-rated and best-reviewed Internal Communications system for 2021.

Building a digital headquarters that enables more flexible, inclusive and productive ways of working.

In today’s definition, a workplace is no longer a place. Most people realized they could work literally anywhere — office, coffee shop, home. Organizations and companies worldwide have turned to remote working for some time now. With the onset and offset of multiple lockdowns in many countries, there is a need to implement a hybrid workplace to adapt to the demanding conditions of today’s work setup.

Mattermost v5.39 is generally available today and includes multiple bug fixes for increased stability (see changelog for more details).

For years, businesses have been leveraging technology to automate a lot of those important yet time consuming administrative tasks that take too much of an employee's focus away from more important matters. AP management software, for example, can be used to automate everything from invoice receipt and management to electronic payments, reporting and analytics, supplier management and more.

Simpplr is a winner in the 2021 SaaS Awards Program with Best UX/UI in a Saas Product! The SaaS Awards is a software awards program that celebrates innovation and excellence. Simpplr was chosen from over hundreds of organizations with entries from across the world, including the US, Canada, UK, Australasia and EMEA.

We all spent a year getting used to remote work; now, the big question is how do we transition back to the in-person work pattern in a new world with Covid-19? Or should we transition back at all? In a study of workers by Buffer (both pre-pandemic remote workers and workers who became remote during the pandemic), 97.6% confirmed they would like to continue working remotely at least some of the time.