Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

CIO Classified: How IT can lead the future of the employee experience

With technological innovation accelerating faster than ever—and the pandemic entering a new phase—CIOs have never faced more uncertainty and complexity. That’s why we’ve partnered with Caspian Studios to sponsor Season 3 of the CIO Classified podcast. CIO Classified is a podcast for CIOs, decision-makers, and technology leaders that want to push their business forward and stay on the cutting edge.

Multichannel vs. omnichannel customer service: what you must know

Multichannel vs. omnichannel is a well-known debate in the online business world. The terms are used for both customer support and marketing, but what do they mean? What's the difference? And which method is best to satisfy the needs of both the business and the customer? While the final decision is entirely yours, let us help you learn about these two ways of interacting with clients, how they are different, what companies choose said ways, and which way is considered the best.

Increase team engagement and collaboration with video messaging, powered by Vimeo

As a leader or manager of a team, you’ve probably been asking yourself the same question over the past year: How can you inspire your team when you aren’t together? Without the spontaneous, in-person conversations that sprout in an office environment, many distributed and remote team leads have turned to video meetings. But replacing informal catch-ups and quick questions with 30-minute meetings takes up time, costing individuals 157 hours in productivity over the past year.

What is a supply and demand diagram and how to read one

A family tree diagram is a simple chart that helps you track and document your ancestry. It visualizes your lineage and traces relationships back to common ancestors. You can create a family tree that goes back to your ancestors, such as great grandparents or grandparents, or you can draw one to show your children and any grandchildren. Some family diagrams show both ancestors and descendants. The goal of this chart is to record the important people and events in your family’s history.

How to Schedule a Teams Meeting in 2022 (Step-by-Step Guide)

Microsoft Teams (MS Teams) is a popular collaboration and video conferencing app designed for individuals, freelancers, small businesses as well as large corporations. You can use it to conduct virtual meetings instantly. All you need to do is click the ‘Meet Now’ button to get started. But what if you want to schedule your next business meeting to accommodate everyone’s schedule?

How to Set Up a Job Board Website?

As it is common for the online community to use the internet to land in their next job, a whole new opportunity comes along. It is your perfect chance to develop and grow your business that connects the employers and the employees. How to Create an Online Job Board? This question strikes our minds, but we often fail to answer them correctly. This piece aims to make you understand the setup of the Job Board Website successfully.

Remote Work Slowing Down Projects? Here's How to Get Developer Collaboration Back on Track

As we head into a new year, technical organizations are more likely than ever to have distributed workforces. While over half of the developers we surveyed for our Guide to Developer Productivity said remote work has helped them be more productive, they still stated that team distribution is a significant blocker to developer collaboration.

Top 4 Chatbots That Help Students These Days

A few years ago, nobody knew about such a thing as a chatbot. Today, most companies use it for different purposes, from information updates and client communications to sales promotion. We are now used to the fact that these pieces of AI software are the first to answer when we ask a question. A human assistant gets connected when the machine cannot handle the case. Okay, it all makes sense for sales and customer service. But how are these chatbots useful if we talk about education?