Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Jira Service Management Chatbot - FREE

Enhance yourJira Service Managemen experience with Slack or Microsoft Teams chatbot and app workflow automation, from Workativ. For Jira Service Managemen users and organizations using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual chatbot with app workflow automation, to enable 24/7 conversational self-service for your employee support.

Fostering a Healthy Feedback Culture in Our Teams

Companies and leaders know why feedback is important for helping build relationships. But how can we make sure feedback is healthy and constructive? This VMUG features Maria Belen Senra and Karolina Zajac, Agile Coaches at King, who explore models and exercises you can use to build a culture of healthy feedback within your teams.

Let's Volt In: How to Transition from an Individual to a Collaborative Mindset

Collaboration. It’s a buzzword in business that’s been given even more weight by the pandemic. Working together drives success, and it’s up to employers and team leaders to ensure that a culture of collaboration is fostered. The problem is that businesses often think they’ve created an environment that promotes teamwork. But in truth, they’ve only just scratched the surface.

The Best End-to-End Encrypted Messaging Apps for Businesses & Governments

We never know how many more COVID variants are going to hit the people of this world and how long working from home or a remote location will continue to persist. Come what may, employers should be more inclined towards providing a productive work environment to their workforce to improve their company’s ROI. Additionally, they should look for encrypted messaging apps that offer E2EE and other secure access methods like multi-factor authentication to avoid security breaches on data.

Tools for Government messaging in 2022

Messaging apps have become part of human life. Individuals, families, and business organizations are looking at advanced messaging software to run their businesses and exchange communication on platforms. Does a normal messaging app work as a government messaging app? No, the normal and personal messaging apps are mostly limited to holding a large number of people and users on the platform, and their features are limited for government operations.

How to Make Your Business a Family-friendly Space for Your Customers?

As a business owner, you may have developed a great product that can solve your customers’ pain points and offer them the best value. However, the perfect product or excellent service is not enough if you don’t offer the best customer experience. Your goal should be to not only attract your customers, but also provide them with a remarkable experience. This will keep your customers happy and encourage repeat business.